Relief (YPS)

Are you looking for a role where you can help make a difference to young lives?

We are looking for a Relief Youth Support Worker to join our passionate and supportive team in Malvern Hills Foyer, on a casual contract basis, to provide guidance and support to achieve positive outcomes to young people aged 16–25-year-old including Care Leavers.

You will provide a flexible, preventative and practical support service to promote independence and build resilience. Having regular contact with customers with a range of emotional and challenging behaviours, you will be working on an individual and group basis to prevent homelessness, address personal support needs and provide access to training, education or employment.

Other duties include managing all communal areas of Platform Housing's accommodation provided for young people through regular building management inspections, monitoring health and safety, repairs and testing equipment. You will monitor and manage customer's tenancies, identifying any problems which may lead to breaches of tenancy or license, such as rent arrears, ensuring early and effective intervention.

This role is a zero-hour contract to support the team in times of holiday, sick cover and whenever additional support is needed. The ideal candidate will be available at short notice and be flexible with shift times and available for nights, evening & weekend working.


What are some things we need from you?

• Experience of working closely with customers to tackle complex issues.
• The ability to work with people from diverse backgrounds.
• You will be resilient with the ability to handle challenging behaviours and conversations.
• Due to there being some lone working, you will have the ability to work independently and being an effective decision maker.
• An enhanced DBS check is required for this role.

What are some of our great benefits?

• Up to 28 days annual leave with the opportunity to buy and sell leave     
• Family friendly policies 
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts       
• Non- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies       
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)       
• Learning and Development opportunities    
• Salary sacrifice electric vehicle scheme   
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers  

Interviews are scheduled to take place in person at The Foyer in Malvern on Monday 2nd November.

If this sounds like the ideal opportunity for you, please click apply! If you would like to find out more about this role, please contact [email removed].