Customer Advisor - Live Chat

 




Pay: £12.83 per hour (weekly paid)
Would you like to be a Customer Service Advisor, for a well-established and reputable company, based in Newton Abbot. 
At least 2 years experience in a customer facing role would be essential but previous experience in a call /contact centre environment isn't necessary. You may have retail or hospitality experience, in which case get in touch.
As a part of their Customer Services team, you will play an important role in ensuring all customers and business partners receive excellent service mainly through email, live chat and social media channels. You will need to be professional, be computer literate and have great customer service skills and there will be no need to answer a phone!
Key Requirements and Responsibilities

Strong verbal and written communication skills
Excellent customer service skills
Full, supported training given for the first 2 weeks of your assignment
To answer inbound emails in a timely and professional manner and respond accordingly
Resolving customer queries
Responding to any enquires & complaints
Processing orders and payments
Escalate any issues or complaints where necessary
To consistently delivery an outstanding level of customer service

Hours of work

Start date - October 26th 2026
Temporary contract, possibly to the end of January 2027 and beyond
37.5 hours a week
£12.83 per hour
First two weeks of training - Monday - Friday, 9am-5pm
Following training, you will work a fixed 5 days out of 7. This would likely be Monday, Tuesday, Wednesday, Friday and Saturday (having Sunday and Thursday off each week).On-site parking is available

Contact us asap on [phone removed] for more info.