Senior Housing Benefits Appeals Officer
Vox Network Consultants · North West London, Greater London
Senior Housing Benefits Appeals Officer at Vox Network Consultants, based in North West London, Greater London, paying £30.00 per hour. This is a contract role.
- Salary
- £30.00 per hour
- Location
- North West London, Greater London
- Contract
- Contract
- Posted
- 1 month ago
- Closes
- 28 Aug 2026
- Sector
- Local Government
6% below the typical rate for local government
Reference V85103831
About the role
£30 per hour (Umbrella)
Monday to Friday | 9:00am – 5:00pm
Primarily Home-Based (Occasional Office Attendance)
Contract Role
We are currently recruiting for an experienced Senior Housing Benefit Appeals Officer to join a Local Authority team on a contract basis. This role is focused exclusively on appeals work and requires a specialist with strong experience managing complex cases through reconsideration, escalation and Tribunal stages.
The Role You will be responsible for managing a caseload of Housing Benefit appeals, ensuring cases are progressed efficiently and in line with legislation, policy and Tribunal requirements.
Key responsibilities include:
- Preparing and submitting Housing Benefit appeal cases
- Managing reconsiderations and escalated appeals
- Preparing detailed appeal submissions and legal documentation
- Representing the Council at Tribunal hearings
- Liaising with internal teams, legal representatives and external stakeholders
- Ensuring compliance with current Housing Benefit legislation and guidance
- Maintaining accurate case records and meeting strict deadlines
- Significant recent experience working specifically within Housing Benefit Appeals
- Proven experience preparing appeal submissions and reconsiderations
- Experience attending and representing cases at Tribunal hearings
- Strong knowledge of Housing Benefit regulations and appeal procedures
- Ability to manage complex caseloads independently
- Primarily remote/home-based role
- Occasional office meetings required
- Attendance at several Tribunal hearings each month is essential
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Reference: V85103831 · Posted 1 month ago · Closes 28 Aug 2026 · Listed via Vox Network Consultants
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