Funeral Services Co-ordinator

Caring for families is at the heart of what we do.

Joining us as Funeral Services Co-ordinator, you’ll be coordinating the fleeting diary and day-to-day operations of allocated care centre(s).

You’ll help to ensure exceptional levels of care for people who have died, and the funeral service.

In this varied role, some of your responsibilities will include:

• Managing fleeting requirements as well as making sure the fleet is always clean and full
• Making sure all equipment is maintained and that colleagues are trained in how to use correctly
• Prioritising colleagues, Members, and client’s safety by ensuring that safety and security procedures are implemented and followed
• Daily safe and legal checks- helping to make sure our homes trade smoothly without risk
• Making sure all operational colleagues accurately complete all paperwork associated with care for people who have died (including mortuary register, ashes register, identification processes etc)
• Managing stock holding and order of coffins

• Working with the Funeral Operations Lead to support colleagues’ skills development and training
• Staying on top of the budget and scorecard performance- helping us meet our targets
• Audit work schedules to ensure full coverage and accurate pay for everyone.

Key to this role will be the strong relationships you build with your colleagues.

We treat every person as if they’re a member of our own family, and you’ll be an important part in providing our care.

Please note as of 1st December 2023, new joiners to our Funeral Business will be subject to a standard DBS (Disclosure and Barring Service) check. All offers will be conditional on us receiving a satisfactory disclosure from the Disclosure and Barring Service.