Complex Care Coordinator

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• About us
• Our care
• Work with us
• Our locations
• Get in touch

• View Vacancies

Complex Care Coordinator, Heywood, Lancashire

Important information

Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.

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Job description

Complex Care Coordinator

Heywood, Greater Manchester

£28,000 - £31,000 plus bonus and on‑call allowance

Full time – Monday to Friday plus shared on-call

 

If you’re inspired by the idea of helping others live safely and with dignity, our Complex Care Coordinator role gives you the chance to make that impact every day.

You will play a pivotal role in rota management, scheduling and matching HCAs and nurses to our care packages, communicating with the families of the people we support and advocating for their needs during multi-agency meetings. You will build strong relationships with your clients and become an extension of their families and support network.

You’ll work closely with our management team and travel across Heywood and surrounding areas, so a Full UK Driving Licence and your own vehicle are essential.

Duties and responsibilities:

• Client support as the first point of contact for clients, families, and professionals
• Rota management with confident, fast decision‑making
• Monitoring care delivery to meet care plans and quality standards
• Attending multi‑agency ICB meetings
• Supporting the out‑of‑hours on‑call service (no hands‑on care)

Background and experience:

• Proven Care Coordinator experience
• Strong scheduling and organisational skills
• Clear, adaptable communication
• Calm, solution‑focused decision‑making
• Understanding of person‑centred care and care planning
• Confident negotiation and influencing skills
• Ability to build strong working relationships

 

In return for your extensive skills, qualifications and experience, you will be rewarded with:

Progression opportunities, 25 days annual leave plus Bank Holidays, bonus scheme, birthday day off, loyalty rewards, refer‑a‑friend scheme, workplace pension, paid DBS, and a healthy work‑life balance.

 

Apply now:

Join Apollo Home Healthcare, where we deliver high‑quality, person‑centred care in clients’ homes. Guided by the 6 Cs - Care, Compassion, Competence, Communication, Courage, Commitment.

If you’re passionate about delivering high‑quality care, apply today with your CV or get in touch on:

[phone removed]

[email removed]

Job details

Job Ref
JL-1026-10913

Annual Salary
£28,000 - £31,000 plus on call

Location
Heywood, Lancashire

Work Patterns
Full Time, Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Days,

Driver Required
Yes

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