Systems Development Lead

Essential criteria:

● Technical Expertise:

○ Extensive experience with digital platforms such as Salesforce, ServiceNow, Planon IWMS, Dynamics 365 Business Central, and Microsoft 365, with proven success in deploying mobile and AI-driven enhancements.

○ Strong knowledge of data integration, APIs, and platform governance frameworks, with experience working within an established Data Integration Layer environment.

○ Demonstrated expertise in robotic process automation, as well as low-code/no-code development using Power Apps and Power Platforms.

● Agile & SDLC Proficiency:

○ Proven track record in agile methodologies and managing the complete SDLC lifecycle, with a focus on iterative development and comprehensive technical documentation.

○ Experience in strategic planning and executing a multi-year technology roadmap.

● User Experience & Accessibility:

○ Demonstrated ability to implement user-centered design and product-centric approaches as per Service Standard that ensure compliance with other standards like accessibility standards (e.g., WCAG).

● Leadership & Management:

○ Prior experience in line management, team leadership, and mentoring, with excellent stakeholder engagement and communication skills.

Desirable criteria:

● Government Standards, Frameworks

○ Knowledge of various government standards such as GovS:005 Digital, DDaT Playbook, Technology Code of Practice (TCoP)

○ Knowledge of cloud security best practices and compliance.

● Data Analytics and Business Intelligence:

○ Experience with data analytics tools and methodologies to derive insights from system data.

○ Ability to translate data insights into actionable improvements for digital platforms.

● DevOps and CI/CD:

○ Understanding of DevOps principles and Continuous Integration/Continuous Delivery (CI/CD) pipelines to enhance development and deployment processes.

Essential criteria:

● Education & Certifications:

○ Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred).

○ Relevant certifications (e.g., Salesforce Certified, ServiceNow Certified, Microsoft Dynamics Certified, or similar)

Desirable criteria:

● Agile certifications

○ Willingness to pursue Agile / DevOps certification

● Digital Platform Certifications:

○ Certifications on cloud platforms (e.g., Azure, Salesforce, ServiceNow, Microsoft 365 or Planon IWMS)