Data Lead

Data & Insight Lead

Role Profile

Data & Insight Lead

Contract Type: Permanent

Closing Date: 31st May 2026

(Apply early as this role may close sooner if demand is high and we have enough suitable candidates.)

Role profile Job title: Data & Insight Lead

Hours: 35 hours per week

Salary from: £65,000 per annum

Role Purpose

Location (s): Ty Gwyn and hybrid working

Reporting to the Head of Strategy and Transformation, the Data and Insight Lead is a senior position, responsible for shaping the strategic direction of data and insight, driving a data led culture across our organisation. This role is responsible for ensuring that the data strategy, systems, policies and processes are in line with best practice to drive improvements in data governance, data quality management and strengthening future decision making for the business and customer, by providing data driven insights. Collaborating with the executive management team, senior stakeholders and colleagues you will build strong relationships to develop a clear understanding of business priorities in line with the data strategy. Establishing the direction for building the business’ data management programme and optimising how the business uses data both internally and externally, you will be the expert in defining and standardising data. Working with stakeholders you will be collating data from various sources to provide one version of the truth to support our corporate goals.

Key Accountabilities and Responsibilities

Driving analytics, insight and business intelligence initiatives in supporting change by determining how best to leverage data assets that support business strategy and continuous improvement of customer and asset products and services. Promote, drive and implement the Information Management Framework. Develop and implement a comprehensive data strategy aligned with business objectives and ambitions, supporting a move to dynamic live reporting and predictive analysis. Ensure our data strategy reflects sector and broader industry best practice through horizon scanning and networking. Lead and mentor a core team of data professionals and colleagues from across the organisation who form part of the Data and Insight Centre of Excellence. Providing a sector leading, robust business intelligence service as well as leading data governance and improvements in data quality. Identify, manage, and prioritise projects to deliver the agreed data strategy. Ensuring governance and policies are in place to effectively manage and maintain the organisation’s data. Manage external data partnerships, to set up and develop data platforms, create and maintain data standards, ensuring full ownership of our data, streamlining of data for efficient data insight and retrieval. Responsible for the extract and transfer of data with external data partners to ensure data standards and requirements are met. Leverage modern data science and AI technologies as appropriate to support the work of the team. Analyse complex sets of data to produce comprehensive insight reports for stakeholders at all levels, to inform and influence future decision making. Work closely with the executive team, Heads of Service and the Technology & Innovation team to deliver the tools and improvements needed to meet our data-driven decision-making programme. Guide architecture decisions for data platforms and services to support the organisations data and insight journey. Developing, in collaboration with the Governance and Technology and Innovation Teams, the data platform to support the data transformation that will enable a data-driven culture at Tai Tarian.

Key Accountabilities and Responsibilities

Ensure data accuracy and assurance for reporting to key internal and external stakeholders including Senior Leadership, Board, and the Regulators. Budgeting and financial management of the Data and Insight workstream. Ensure strategic performance measures are in place to help deliver high standards of performance in all areas and to identify areas of improvement. Consistently deliver on KPIs with a view to continuously improving performance and service delivery. Working with Heads of service to implement data standards and definitions, advising on data management and best practice. Empowering people to ask and answer their own questions with data whilst, increasing data literacy across the organisation. Championing the importance of Data Governance and implementing a culture of data ownership supported by robust processes. Creating and sustaining robust data organisation (data warehousing etc), processes, and policies across the organisation. Deliver sustainable change through embedding practice and process, championing the drive for continuous improvement. Implement relevant levels of assurance within the operating processes to ensure the highest levels of compliance are achieved. Proactively work with colleagues to assess varying sets of data to identify trends and potential areas of improvement. Continuously keeping up to date and abreast of key trends and developments within the scope of your role or area of expertise to ensure compliance, mitigating risk to the organisation.

Skills and Behaviours

I put customers at the heart at everything we do. I am a strategic thinker with the ability to see the bigger picture. I work with integrity to build trust to form close working relationships. I have the ability to influence at all levels. I am an effective communicator that can communicate at all levels. I am organised and structured in my approach to delivering results. I champion change and engage teams positively. I am always curious to get to the root cause and offer solutions to improve ways of working I am an active listener with the ability to respond appropriately. I am an authentic Leader, who encourages and respects the same of others. I demonstrate resilience remaining professional and positive in challenging situations. I demonstrate emotional intelligence by remaining self-aware, empathetic and composed. I can adopt a coaching style of leadership delivering results through people. I empower teams to have a solution focused approach to problems. I adapt a growth mindset.

Personal Skills & Behaviours

BE BOLD

BE FAIR

BE KIND

Experience Competence in carrying out a role of a similar nature, leading on data workstreams. Strong customer focus – able to meet the demands of internal and external customers. Proven track record of leading insight, analytics or BI in a complex, multi-functional and regulated environment. Modern Enterprise SaaS/Cloud platforms, applications, and services used by Social Housing organisations. High-level responsibility for the design, development and delivery of data and analytical services. Solid Technical data and AI knowledge such as Azure Data Lakes or similar data platforms, Power Platform, SQL, SSRS and predictive analytics. Proven experience in a senior data leadership role, including experience of successfully delivering transformational change and realising data strategies. Successful track record of building and maintaining effective working relationships. Experience of managing, motivating and developing people and managers and setting high standards. Good expertise in Data Visualisation tools such as Power BI. Proficiency in data integration, ETL/ELT pipelines, and streaming data solutions.

Qualifications Educated to degree standard, or equivalent experience in a relative subject. Level 5 ILM Leadership, or commitment to work towards.

Experience & Qualifications

BE BOLD

BE FAIR

BE KIND

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