Mortgage Administrator

Mortgage Administrator – FinTech Brokerage Salary: £25,000 pa
Location: Cardiff City Centre – Full Time Office Based
Hours: Full-time, 35 hours per week – Monday to Friday, 9am–5pm (no weekends)
Contract: Permanent Benefits: 25 days annual leave plus bank holidays, Employer pension scheme, Modern offices, Supportive, ambitious team environment   Are you keen to launch a career in mortgages and want your first step on the ladder with a fast-growing FinTech brokerage?   This is an excellent opportunity to join an innovative, award-winning company that will support your development and help you gain valuable mortgage industry experience.   We’re looking for ambitious, self-motivated individuals who are eager to build a successful career in mortgages. You’ll join a supportive team of experienced advisors who will provide the training, mentoring and guidance you need to grow into a confident and successful Mortgage Administrator.   Based in brand-new modern offices just outside Cardiff City Centre, this company offers a collaborative and energetic culture where driven individuals thrive. This role requires someone who is able to work on their own initiative and enjoys a fast paced, process driven role.   The role   As a Mortgage Administrator, you’ll play a key role in supporting the advisors with the mortgage application process. Your responsibilities will include:

• Sending out written correspondence to customers, ensuring accuracy and attention to detail
• Delivering excellent customer service throughout the entire client journey
• Chasing third parties for responses, by phone and email
• Taking ownership of your own workload to ensure KPIs and SLAs are achieved in a fast-paced role

About you   You’ll be a great fit for this role if you:

• Are looking for your first step into a mortgage career
• Are motivated, ambitious and eager to succeed in a fast paced administration role
• Enjoy working as part of a team
• Possess a keen eye for detail
• Have excellent verbal and written communication skills

At Jomo People, we embrace diversity and are committed to creating an inclusive workplace. We believe diverse teams drive creativity, innovation and better outcomes for our customers. All qualified applicants will be considered for employment regardless of age, race, religion, sexual orientation, gender identity, disability, parental status, educational background, or any other characteristic unrelated to the role.   Interested? If you’re ready to take the next step in your mortgage career and join a growing FinTech business in Cardiff as a Mortgage Administrator, send your CV to Jomo People today.   If you need any adjustments for the application or interview, just let us know – we’re here to help.