Customer Service Coordinator
ITS Construction · Bristol, South West
Customer Service Coordinator at ITS Construction, based in Bristol, South West. This is a contract role.
- Salary
- Competitive
- Location
- Bristol, South West
- Contract
- Contract
- Posted
- 3 weeks ago
- Closes
- 14 Apr 2027
- Sector
- Customer Advisor
Reference https://itsconstruction.co.uk/job/customer-service-coordinator/
About the role
We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol.
As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner.
You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise.
The package:
- Competitive basic salary and annual bonus
- Generous annual leave plus bank holidays
- 2 volunteering days per annum
- Private medical insurance, with employee paid cover
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal including discounts
About you:
- Previous experience working in customer service.
- Good understanding of Microsoft Office, Excel, Outlook
- Ability to handle complaints in a calm manner
- Strong administrative skills
- Good planning and organisation skills
- Excellent communications skills
- Team player
Reference: https://itsconstruction.co.uk/job/customer-service-coordinator/ · Posted 3 weeks ago · Closes 14 Apr 2027 · Listed via ITS Construction
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