UX Researcher - Rmg Digital - London, United Kingdom

Job Description

Are you a User Researcher who enjoys working on complex, high-impact systems where evidence, insight and usability really matter? We're looking for a mid-senior level User Researcher to join a leading consultancy, supporting a nationally significant, data-driven organisation delivering critical services used across government, industry and the public.

This role suits someone who's comfortable working with technical subject matter, diverse user groups and evidence-led decision making - and who can turn research into clear, actionable outcomes.

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  Location: Kensington, London


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  Start Date: January 2026


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  Duration: 3-6 months (potential to extend)


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  Rate: <£400/day (inside IR35)


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  Travel: Occasional UK travel may be required

What You'll Be Doing

• Planning and leading end-to-end user research across complex digital products and services.


• Engaging with a wide range of users, including technical, operational and policy-focused stakeholders.


• Applying a mix of qualitative and quantitative methods to uncover user needs, behaviours and pain points.


• Synthesising findings into clear insights that inform design, delivery and strategic decisions.


• Working closely with designers, product managers and delivery teams within a consultancy setting.


• Supporting evidence-based decision making in a data-heavy, scientific and operational environment.

What You'll Bring

• Strong experience delivering research on complex digital platforms or services.


• Confidence running research independently, from discovery through to evaluation.


• Experience working in public sector, science, data or highly regulated environments (strongly desirable).


• Excellent stakeholder communication and facilitation skills.


• A pragmatic, insight-led mindset with a focus on real-world impact.


• Eligibility for UK Security Clearance (SC).