Hire Desk Controller

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Job Reference SPD/TP/279640/21856

Apply for this job Number of Positions: 1 Contract Type: Fixed Term Contracted Hours: 42 Salary: Attractive Working Hours: 07:30 - 17:00 Location: Basildon Closing Date: 24/10/2026 Job Category: Support/Sales Region / Division: Speedy Solutions Business Unit: Trading Desk South

Job Introduction

Hire Controller

Location: Basildon
Contract: 12-Month Fixed-Term Contract
Working Hours: Monday to Friday, 07:30 – 17:00 (42 hours per week)
Start: ASAP
Multiple vacancies available

Join Speedy – we’re growing our Basildon team!

We’re looking for Hire Controllers to join our team in Basildon for a 12-month fixed-term opportunity available for an ASAP start.

If you’re great with customers, organised, enjoy working in a busy environment and like being part of a team where no two days are the same, we’d love to hear from you.

You don’t necessarily need previous hire industry experience. If you have a background in customer service, sales, coordination or a fast-paced operational environment, and you’re keen to learn, we can help you build your career with Speedy.

What will you be doing?

As a Hire Controller, you’ll be right at the heart of our depot operation, helping make sure our customers get the equipment they need, when and where they need it.

You’ll be:

• Managing customer enquiries and hire orders from start to finish.
• Building great relationships with customers and delivering excellent service.
• Coordinating equipment availability, deliveries and collections.
• Working closely with our drivers, engineers and wider depot team.
• Resolving customer queries quickly and professionally.
• Keeping hire information and system records accurate and up to date.
• Helping the team maximise equipment utilisation and achieve depot targets.
• Supporting the delivery of Speedy’s ESG Strategy – Decade to Deliver.

What are we looking for?

Most importantly, we’re looking for someone who is positive, proactive and customer-focused and enjoys working as part of a busy team.

Ideally, you’ll bring:

• Experience in the hire industry, customer service, sales or a similar operational environment.
• Great communication and relationship-building skills.
• Strong organisation and the ability to juggle multiple priorities.
• A practical, solutions-focused approach to problems.
• Confidence using IT systems.
• A willingness to learn and develop.
• A full UK driving licence.

What’s in it for you?

At Speedy, we want you to build a career, not just have a job. Alongside ongoing training, development and opportunities to progress across the wider Speedy Group, you’ll receive a great range of benefits, including:

• 26 days’ holiday plus bank holidays
• Company pension scheme
• Life assurance
• Voluntary Health Cash Plan
• Employee Assistance Programme (PAM), providing confid