Residential Support Worker - Phoenix House

Northumberland County Council · Bedlington, North East

Residential Support Worker - Phoenix House at Northumberland County Council, based in Bedlington, North East, paying £29,542 - £32,046 per annum. This is a contract role.

Salary
£29,542 - £32,046 per annum
Location
Bedlington, North East
Contract
Contract
Posted
4 days ago
Closes
17 Nov 2026
Sector
Support Worker

About 6% above the going rate for support worker

Reference 3429

About the role

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Apply for this job Manage my job alerts Residential Support Worker - Phoenix House

Job Reference ncc/TP/80/3429/NP

Apply for this job Number of Positions: 1 Contract Type: Permanent Salary: £29,542 - £32,046 (full time equivalent) Band 5 plus there is an enhancement paid between 8pm and 6am and weekends, this starts at £2,934.36 - £3,183.84 per year (full time equivalent) depending on spinal point (figures based on 37 hour contract) Working Hours: 18.5 Location: Bedlington Closing Date: 18/10/2026 Job Category: Social Care - Children Service Region / Division: UK Region Directorate: Children, Young People and Education

Job introduction

Employment Location: 

Phoenix House Children’s Home, Bedlington  

 

Residential Support Worker  

 

Salary: £29,542 - £32,046 (full time equivalent) Band 5 plus there is an enhancement paid between 8pm and 6am and weekends, this starts at £2,934.36 - £3,183.84 per year (full time equivalent) depending on spinal point (figures based on 37 hour contract). 

 

Please note, if you require sponsorship to work in the UK, the position of Residential Support Worker does not meet the Home Office criteria for UK Visa Sponsorship 

Do you want a challenging and rewarding career with real opportunities to change the lives of young people in care? If you are dynamic, dedicated and enthusiastic then we want to hear from you.

Who we are: 

 
NCC operates 5 children’s homes including a national secure children’s home with education. Overall, the service employs approximately 200 care staff and 30 support services staff across the 5 sites. Our homes accommodate 25 young people aged 6 - 17, our main aim is to offer an exceptional family focussed caring environment where children and young people can feel safe and thrive in order to meet their full potential. 

 

The service is inspected by Ofsted on a yearly basis. It is crucial that everyone in our team is committed and motivated to meeting the needs of our young people and have high aspirations for each and every young person we live and work with.  

 

If you are that person, we would welcome an application for a Support Worker at Phoenix House Children’s Home in Bedlington. 

 

Why choose us: 

 

Working at Phoenix House Children’s Home is not just a job, it’s one of the most rewarding career choices you will make. Our work is challenging and physical but if you have the drive and dedication, resilience and passion then you will enjoy an exciting and stable career with us.

It is important that our children are supported by adults with a range of professional and personal experiences, ensuring they have access to positive role models who can offer a range of skills and values to support our children to achieve their best possible outcomes in life. 

 

We offer a comprehensive induction and shadowing process for all new staff, excellent training and development opportunities throughout your employment. Northumberland County Council acknowledges the importance of legacy planning, ensuring that our managers of the future are developed from within.  

 

The staff centered approach is supported by the offer of regular one-to-one sessions to discuss and reflect on your work. As part of Northumberland County Council, you also benefit from a family-friendly policy, pension contributions, leisure and culture discounts at council venues and a range of other discounts 

 

All of our care staff are supported to complete the Level 3 Diploma in Residential Child Care, as a minimum. 

There are progression opportunities within the service.  

 

The role: 

 

At Phoenix House we have three young people (aged between 9 and 15 yrs old) able to live with us at one time. These young people are here through no fault of their own. They have often had a troubled and traumatic start to their young lives, but through positive and constructive interventions by a skilled and committed staff team they are supported to address their emotional, social, and educational needs to enhance their life chances.  

 
Your personal qualities and life experience will help us create an environment of reflection, challenge, personal attention and specialist help. Your talen

Reference: 3429 · Posted 4 days ago · Closes 17 Nov 2026 · Listed via Northumberland County Council

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Salary £29,542 - £32,046 per annum
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