Early Intervention Officer

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Job Reference liverpoolcitycouncil/TP/45969/2316

Apply for this job Number of Positions: 2 Contract Type: Permanent Full Time Salary: £32,046 – £36,581 Working Hours: 35 Location: Cunard Building, Water Street, Liverpool Closing Date: 30/10/2026 Job Category: Neighbourhood Services Region / Division: Liverpool Business Unit: Neighbourhoods & Housing

Job Introduction

Job title: Early Intervention Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

• Are you passionate about preventing homelessness and supporting people before they reach crisis point? Liverpool City Council is seeking two proactive and empathetic Early Intervention and Advice Officer to join our Housing Solutions Service
• Based at the Cunard Building and out in the community with hybrid working options, this role as an Early Intervention and Advice Officer focuses on delivering early, targeted support to individuals and families who may be at risk of losing their homes without intervention
• As the Early Intervention and Advice Officer, you will work directly with clients, landlords, and partner agencies to resolve housing issues, sustain tenancies, and develop personalised housing plans that make a real difference
• This is an ideal opportunity for someone with strong communication skills, a solid understanding of homelessness legislation, and a commitment to early intervention
• The Early Intervention and Advice Officer will be part of a collaborative and supportive team, using your problem-solving abilities to prevent homelessness, promote housing stability, and empower residents across Liverpool. If you're ready to take on a meaningful role that changes lives, we’d love to hear from you.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:
Closing date: midnight on Friday 31st October 2026
Shortlisting date: W/C 2nd November 2026
Interview date: Monday 9th and Wednesday 11th November 2026
Interview type: Face to face

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing dat