Sales Administrator and Order Processor

Temp All Staffing Ltd are recruiting for an Office Administrator on behalf of a reputable client. Our client is a leading UK supplier of specialised mechanical components and engineering solutions, providing high-quality equipment, expert technical support, and outstanding customer service nationwide. Due to continued business growth, they are looking to expand their close-knit administration team at their Braintree office. Full training and ongoing support will be provided.

• Financial: Competitive annual salary and company pension scheme.
• Time off: 25 days annual leave plus statutory bank holidays.
• Perks: Free on-site parking and structured training development
• Progression: Opportunities to grow within an expanding, established business

As Office Administrator, you will support the day-to-day running of the office and help maintain a professional environment. Working closely with the Sales, Technical, and Operations teams, you will keep office systems running efficiently while building strong relationships with customers and suppliers. This is a varied role ideal for someone who takes pride in being organised and values teamwork.

Key Responsibilities

• Process orders: Input customer orders accurately into company systems.
• Prepare documents: Draft quotations and basic sales documentation.
• Manage calls: Answer incoming telephone enquiries and direct callers.
• Handle emails: Respond to customer queries professionally and promptly.
• Support teams: Provide administrative backing to Sales and Technical departments.
• Maintain files: Organise customer records and physical/digital filing systems.
• Liaise externally: Communicate with suppliers and customers regarding deliveries.
• Assist administration: Help with scheduling, documentation, and operational tasks.
• Keep standards: Ensure a welcoming, clean, and organised workplace.

Essential:

• Experience: Prior background in office administration or customer service.
• Communication: Excellent written and verbal communication capabilities.
• IT Skills: Strong knowledge of Microsoft Office (Outlook, Word, Excel).
• Organisation: Ability to prioritise workloads and manage multiple tasks.
• Attitude: A positive, reliable approach with a willingness to learn.

Desirable:

• Sector history: Experience working within engineering or manufacturing environments.
• Software skills: Familiarity using Sage or similar order processing systems.