Customer Service Advisor

If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.

Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly driven by care.

We are recruiting for a Customer Service Advisor (Internally Known as Flexible Worker Advisor)

Location - role requires travel to multiple Trust sites across the Kent area (Mainly North Kent)
Full-Time 37.5 Hours per Week
£25,890 per annum - plus the opportunity to take advantage a range of exclusive Rewards and Benefits

In this busy and exciting role, you will receive and respond to queries from our workers and support them with their shift booking. The aim of the on-site team is to facilitate filling bank shifts whilst ensuring the workers requirements are also met or exceeded. But this isn’t just any customer service role – every call our Customer Support Advisors answer, and every query we resolve, helps support healthcare professionals working in NHS trusts and hospitals across the country.

 In return for your fantastic people skills and commitment we offer a unique set of rewards and benefits that you can make the most out of:

Annual Leave – We offer a Whopping 27 days Annual Leave allowance Plus Bank Holidays and the option to buy an extra 3 days annual leave each year!
Employee Discount Schemes – You’ll have access to a range of exclusive benefits such as the Blue Light Card which provides members with access to over 15,000 discounts online and on the high street! And Beat a reward and recognition engagement platform with employee discounts on electricals, entertainment, travel and so much more.
Star of the Month! – Our star of the month award initiative recognises colleagues who go the extra mile, winning a whopping £100 worth of shopping vouchers.

We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute.