Tenancy Administrator

Are you a tenancy administrator looking to progress within a market-leading estate agency with a great brand? This company has a successful network of offices throughout Berkshire, Oxfordshire and Wiltshire, with an excellent reputation and enviable market share in all of their locations.

Our client has a very strong Lettings & Management department, and due to superb business growth, they are currently looking to recruit an organised Tenancy Administrator to join their friendly team in Newbury!

The company has high standards of professionalism and, therefore, high expectations from employees. If you are a tenancy administrator and feel you would be inspired and stimulated working for a successful, privately-owned and forward-thinking company, this may be the role for you!

• Working with the company’s referencing partner and tenants to ensure references are completed promptly; flagging up issues with any failed or unsatisfactory references
• Producing tenancy agreements through the Customer Relationship Management system; ensure they are signed on time
• Ensuring that incoming tenants pay their move in monies on time
• Working closely with the Property Management team to deal with tenant requests ahead of move ins
• Registration of deposits within the legal deadline
• Prioritising work to meet all deadlines set by the move in dates
• Ensuring that all compliance documentation is sent to the tenant on time and before the tenancy starts
• Ensuring the highest attention to detail is paid with regards to tenant details, tenancy agreements, deposit registrations, right to rent checks, safety certificates, and compliance
• Arranging inventories and utility switching services for managed properties
• Discussing renewal details with Tenants and Landlords prior to sending out renewal agreements through the Customer Relationship Management system
• Working closely with the Property Management Team, sending out the Form 4a rent increase paperwork and ensuring it is signed on time.

• At least 1 years’ experience within residential letting administration
• ARLA/NFoPP qualifications would be beneficial
• A strong work ethic
• A desire to grow as an individual
• A fierce eye for detail
• IT literate
• Easy-going personality
• First class customer service skills
• Ability to remain calm in a busy environment
• Honest and trustworthy.

The salary for this tenancy administrator role will be in the region of £30,000 to £36,000 dependent on experience and qualifications. Our client offers superb scope for career progression and will continue to support you in your development throughout your employment.

This is a Monday to Friday role.

For further information on this exciting tenancy administrator opportunity, please apply online now via this web page and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on [phone removed], or email: [email removed].