OR118995 – Assistant Accommodation Officer – Housing

Work Pattern: 37 hours per week

PAYE Pay Rate: £111.00 per day

Main Purpose of the Role

To provide administrative support to the Accommodation Team, maintaining accurate housing records, supporting tenancy sign-ups, monitoring void properties and assisting with rent recovery and resident enquiries.

Typical Day Overview

• Updating housing systems, CRM databases and Excel spreadsheets.

• Preparing tenancy paperwork and managing emails.

• Tracking void properties and producing daily reports.

• Logging repairs and supporting resident enquiries.

• Assisting with rent recovery, filing and general administration.

Key Responsibilities / Requirements

• Maintain accurate housing and property records.

• Support tenancy sign-ups and void property monitoring.

• Assist with rent and service charge recovery.

• Manage inboxes, calendars and electronic filing.

• Provide excellent customer service and handle confidential information appropriately.

Essential Qualifications

• Strong IT skills, particularly Microsoft Excel and Outlook.

• Previous administrative or housing support experience.

• Good communication, organisation and attention to detail.