Assistant Operations Manager

Assistant Operations Manager
Leading M&E & Gas Maintenance Contractor
Bromley
£40,000 per annum (DOE)

About the Client:
Regen Solutions is proud to partner with an established, fast-growing Mechanical & Electrical (M&E) specialist delivering planned and reactive domestic/commercial gas maintenance contracts. Known for high service standards and long-term client relationships, they are looking for a sharp, proactive leader to head up their core finance and operational administration team.

The Opportunity:
We are seeking an experienced Finance Operations Team Leader / Assistant Manager to supervise a team of 4-8 staff, ensuring the day-to-day back-office engine runs seamlessly.

In this hands-on role, you will bridge the gap between technical operations and financial control-taking ownership of contract invoicing, applications, NEC system reconciliations, and credit control, while keeping your team motivated and hitting critical month-end deadlines.

Key Responsibilities:
Team Leadership & People Management

• Lead, mentor, and support a dedicated back-office team of 4-8 staff.
• Oversee day-to-day personnel matters, including sickness management, work allocation, and queries.
• Drive team performance to meet strict contractual and month-end deadlines.

Contract Invoicing & NEC Administration

• Oversee and raise client invoices for upload into Sage, driven by maintenance applications submitted via NEC.
• Ensure all departmental contract applications are reviewed and submitted through NEC prior to strict cut-off windows.
• Maintain a live invoice and payment tracker, verifying every claim for commercial accuracy.

Financial Reporting & Sales Reconciliation

• Reconcile maintenance job sheets and the five-day report against the NEC backing schedule.
• Ensure all gas maintenance and M&E completed works are fully accounted for, billed, and posted accurately at month-end.
• Prepare regular monthly financial reports and scrutinise posting logs for audit readiness.

Credit Control & Issue Resolution

• Actively monitor aged debt and pursue overdue payments from clients/local authorities’/housing partners.
• Investigate and swiftly resolve billing queries, invoice discrepancies, or rejected job sheets.

What We Are Looking For:

• Proven Supervisory Experience: Background as an Assistant Manager, Team Leader, or Senior Administrator overseeing small-to-medium teams.
• Relevant Sector Exposure: Experience within M&E, social housing maintenance, building services, or facilities management is highly desirable.
• Systems Proficiency: Hands-on experience with Sage and contract/work-scheduling platforms (experience with NEC systems/contracts is a major advantage).
• Strong Commercial Acumen: High-level competence in applications for payment, job-cost reconciliations, and aged debt recovery.
• Organisational Drive: A proactive problem-solver who thrives on deadline-driven month-ends and meticulous detail.

What’s on Offer

• Competitive Base Salary: £40,000 depending on experience.
• Stability & Growth: Join an established contractor with a strong pipeline of long-term framework contracts.
• Supportive Environment: Comprehensive onboarding with clear progression avenues into operational management.

Apply Today
Ready to take the lead in a busy, rewarding M&E environment? Apply directly through Regen Solutions with your up-to-date CV or contact our team for a confidential discussion about the role.

Assistant Operations Manager
Leading M&E & Gas Maintenance Contractor
Bromley
£40,000 per annum (DOE)