Systems and Resource Manager

BSNI are working with Lisburn and Castlereagh City Council to recruit a Systems and Resource Manager. This role is temporary.

Job title
Systems and Resource Manager – Management
Employment type
Temporary
Number of people required
1
Target start date
19 Oct 2026
Target end date
17 Oct 2027
Duration
52 Weeks

Hours per week
37

Rate
PAYE: £20.66 per hour

Job location
18 Lisburn Leisure Park, Lisburn, Lisburn and Castlereagh, BT28 1LP, United Kingdom
Work pattern
4 days in the office, 1 day work from home where operationally feasible

Office hours Monday-Friday

KEY PURPOSE OF THE JOB:

As a member of the Sports Services Unit Management Team, the post-holder will be required to:

Lead the unit�s Quality Assurance team to include relevant input into any external quality validation schemes including Investors In People and Customer Service Excellence.
Lead on procurement within Sports Services, advising and assisting managers with all procurement exercises within Sports Services. Keep records of all procurement documents and review end dates of all procurements across the Service.
Undertake periodic efficiency reviews within the Sports Services Unit to ensure a high quality service is delivered to all stakeholders.
 

KEY RESPONSIBILITES

Assist the Area Managers in reviewing service provision within Sports Services to include alternative methods of delivery ensuring a high quality efficient service is provided to all stakeholders.
Coordinate procurement requirements across Sports Services in accordance with Council policies and procedures including the drafting of specifications and tender documentation where necessary. Assist the Area Managers in the monitoring of relevant contracts within the Sports Services Unit ensuring compliance with procurement procedures.
Responsible for the implementation of integrated business support services across the Sports Services Unit including assisting the Area Managers to fully maximise income associated with Vitality Membership and retention of information for relevant databases.
Control and maintain the Leisure Management software within Sports Services, ensuring that the software is used efficiently and effectively in accordance with Council procedures
Develop and integrate the Vitality Household Programme and establish it as the main income and participation driver within Lagan Valley LeisurePlex including the productive implementation of Legend Leisure Management software.
Effectively liaise with relevant Council Units and external providers to ensure that the income generating capacity, financial monitoring and customer service potential of ICT is developed to its maximum potential.
Periodically, undertake an internal audit/review of policies and procedures to ensure the harmonisation of policies and procedures across the Sports Services Unit and, in partnership with relevant colleagues, ensure policies, procedures and working practices are implemented in a co-ordinated manner across the Sports Services Unit.
Lead the review of Sports Services working practices in terms of the requirements of the Council�s external quality validation scheme(s).
Explore avenues to deliver efficiencies across the service including the potential to share staff across facilities and work streams including new ways of working.
Ensuring a co-ordinated approached, develop and implement business improvement action plans across the Unit.
Ensure that the requirements of the General Data Protection Regulation are maintained at all Unit facilities / services including the establishment and maintenance of robust procedures for the control of information and the training of staff on relevant issues.
Ensure compliance with Council policies and procedures and operate within the highest standards of management and personal behaviour, which reflect the core values and behaviours of the organisation.
Ensure the provision of high standards of customer care across all the services provided by the Unit.
Promote and manage the service effectively and communicate in a way, which enhances and promotes the public image and overall reputation of the Council.
Develop and enhance working relationships with relevant partners and stakeholders to maximise corporate and community planning outcomes and to generate innovation in service delivery.
The Post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation.

It is essential that applicants have a minimum of:

A Degree (or equivalent)

A minimum of 3 years� experience in managing a business or administrative function.
A minimum of 3 years� experience in   the following areas;
The development of operational business plans.
Developing the use of ICT to support service delivery and income generation.
The effective introduction, implementation and monitoring of financial procedures.
Experience in implementing and maintaining external quality models such as Customer Excellence.
*Where applicants do not possess the essential qualification, they must demonstrate a minimum of 5 years� experience as outlined in 2 above.

It is essential that applicants hold a full (i.e. not provisional) and current UK driving licence and access to a car or have access to a means of transport which would enable the applicant to carry out the duties of the post.

For further information contact Jessica on [phone removed]

This role is temporary.

BSNI are acting as a recruitment agency.