Customer Success Manager

Customer Success Manager

Farnham office based (Must have own transport)

Up to £55,000 DOE + Annual Bonus

An exciting opportunity for an experienced Customer Success Manager to take ownership of key client relationships, coordinate projects, and ensure an outstanding customer experience.

Key Responsibilities

• Manage key client accounts and stakeholder relationships.

• Coordinate projects from enquiry through to delivery.

• Organise meetings, events and client communications.

• Maintain CRM records and reporting.

• Work closely with sales, operations and leadership teams.

• Identify and implement process improvements.

About You

• 3+ years’ experience in customer success, account management, client services or project coordination.

• Excellent communication and organisational skills.

• Confident managing multiple priorities and stakeholders.

• Experience using CRM systems.

• Proactive, commercially aware and solutions-focused.

What’s on Offer

• £40,000-£55,000 salary

• Annual performance bonus

• 25 days holiday plus birthday off

• Pension contribution

• Team events and social activities

• Opportunity to make a genuine impact within a growing business

Apply today to find out more.

Ref: 08773