Administration Officer

Admin Officer (Court Services)
Location: Hayes, Greater London (Uxbridge County Court)

We're Hiring for a reputed client within the Government, supporting the smooth running of court and tribunal services at Uxbridge County Court. If you enjoy organised, people-focused work-and take pride in getting things right first time-this is a role where your day-to-day efforts make a real difference.

What you'll be doing:
* Prepare papers, files and court/tribunal documentation for hearings, meetings and proceedings
* Create and update records on in-house systems, including accurate data input and typing
* Draft standard letters and documents, minutes, notes and submissions in line with guidelines
* Clerking support for civil and family courts, tribunals and hearings (ensuring papers and materials are ready)
* Provide excellent customer service by assisting court users with queries, both in person and via telephone/enquiries
* Support ushering duties: receiving parties, calling matters into court, liaising as needed and keeping people informed of changes (e.g., courtrooms and hearing times)
* Help prepare rooms for hearings and clear down at the end of the day, including supporting hearings onsite and via video link
* Carry out general office duties such as filing, printing, post handling, and assembling information/bundles
* Work towards workload targets with a strong focus on throughput and accuracy

What you'll bring:
* Confident administration skills with strong attention to detail and accuracy
* A customer-service mindset-calm, professional and helpful with the public, legal professionals and judiciary
* The ability to follow processes and guidelines, while also using discretion and initiative to improve within a framework of systems and processes
* Comfortable working in a busy environment where priorities can shift during the court day
* Reliable communication skills, including the ability to keep parties informed and support proceedings effectively
* Willingness to be flexible as required, including ad hoc work across local offices when needed

Additional information:
* Full office-based role, Monday to Friday, 37 hours per week (generally 9-5; sometimes 8:30 depending on tasks)
* Assignment until 31/03/27, with possibility of extension
* Pay rate: £13.36 for the first 12 weeks, then £15.59 afterwards
* Role includes opportunities to contribute to continuous improvement within the team

If you're organised, people-first and ready to support essential services with professionalism and care, we'd love to hear from you. Apply now for immediate consideration.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.