Account Manager

Everbridge seeks an experienced and customer-focused Account Manager to take ownership of retaining and renewing existing State & Local Government accounts. The AM will develop strategic relationships at multiple levels within customer accounts. The AM will need to maintain a keen understanding of customers’ businesses and service requirements to ensure the alignment of the Everbridge suite of products. The role is essential for the success of Everbridge’s accounts and is held accountable for the customer’s satisfaction and successful deployment of the platform. The goal is to retain the customer and expand the Everbridge footprint within new business units and use cases of the Everbridge Communications software, resulting in 100% customer renewals and revenue expansion. The Account Manager will proactively manage the account, over the phone and in person. This is a sales position with aggressive renewal targets.