Graduate Account Manager

Looking for a graduate role where you can build client relationships, learn how a business operates and develop towards account management? Join a growing commercial team working across heating, plumbing and renewable energy services.

The Company

Our client is an established, family-run business based in Harrow Weald, supporting commercial organisations, housing associations and local authorities. Its services cover heating and plumbing repairs, maintenance, compliance and installations, with a growing focus on renewable energy. With around 80 employees, the business offers the chance to learn directly from experienced colleagues while contributing to an expanding B2B department. You’ll join a close-knit team where good customer service and practical ideas make a real difference.

The Role

As a Graduate B2B Accounts Manager, you’ll play a key role in building strong client relationships, spotting new business opportunities and helping grow existing accounts. You’ll work closely with Account Managers, engineers and the wider operations team to deliver an excellent service while developing your commercial skills.

This is a great opportunity for an ambitious graduate who enjoys working with people, has a commercial mindset and wants to build a career in account management and sales. You’ll receive training and support, with the opportunity to progress into a dedicated Account Manager role.

• Build and develop relationships with business clients, becoming a trusted point of contact.
• Identify opportunities to grow existing accounts and generate additional business.
• Research prospective clients, reach out to new contacts and help secure introductory meetings.
• Work closely with engineers and operations teams to coordinate appointments, maintenance work and projects.
• Support the sales process, including quotations, proposals and client follow-ups.
• Get involved in marketing campaigns and initiatives to attract new business.
• Deliver excellent customer service, ensuring clients receive a smooth experience from start to finish.

Benefits and Perks

You’ll receive hands-on support from an experienced team and opportunities to develop your skills as the department grows. As well as a starting salary of £30,000–£32,000 depending on experience, you will also get the following benefits:

• 28 days’ annual leave, including bank holidays.
• Induction, practical training and relevant professional development.
• Progression opportunities towards a dedicated Account Manager role.
• Additional payments for participation in an agreed on-call rota.
• Additional bonuses for booking meetings.
• £5 incentive per qualifying Trustpilot review.

This is a full-time, fully office-based role in Harrow. 

Requirements

Must-have:

• A degree in any subject and an interest in business client relationships.
• Strong communication, organisation and attention to detail.
• A proactive attitude and confidence using Word, Excel and email.

Nice-to-have:

• Customer-facing, coordination or project experience from work or university.
• Interest in business development, marketing, building services or sustainability.

Apply now

If you’re keen to build a career in B2B account management and enjoy keeping clients and projects on track, apply today.