Senior Account Manager
CRAFT AGENCY LTD · Bristol, South West
Senior Account Manager at CRAFT AGENCY LTD, based in Bristol, South West. This is a permanent role.
- Salary
- Competitive
- Location
- Bristol, South West
- Contract
- Permanent
- Posted
- 1 day ago
- Closes
- 13 Nov 2026
- Sector
- Account Manager
Reference https://itscraft.com/jobs/uncat/978652/
About the role
When most agencies talk about independence as an ambition, this one has just earned it – a Bristol brand agency of some 35 years now has independent ownership. It’s a genuine inflexion point, and you’d arrive in the middle of it.
The agency is deliberately shifting its centre of gravity. A couple of years ago, communications work made up around 70% of the mix. This year it’s closer to 40%, with the stated goal of reaching 60% brand strategy and identity work, and you’d help shape that transition, not inherit it.
The Role
You’ll lead the agency’s highest-profile, highest-value projects from brief through to completion, acting as the senior strategic partner to client stakeholders across global brands. This is a commercial role as much as a client one. You’ll hold your own revenue budget, manage job margins, and carry real ownership of account profitability. Spot an opportunity and want to pursue it? You’ll have the permission – and the encouragement – to do so.
You’ll sit within a Client Services team of around 25, and you’ll mentor junior members of the team. The trajectory is clear: this role is the recognised pipeline to Account Director, with most current directors promoted from exactly this seat.
The Package
£50,000 – £55,000
Hybrid working
Profit-sharing bonus scheme
Professional development budget
26 days’ holiday plus bank holidays, including an extra day for your birthday
Enhanced family leave policies
Employee Assistance Programme and volunteering days
Certified B Corp
The Person
You’re a Senior Account Manager inside a brand or design agency, several years into client services. You manage senior relationships, run budgets and margins, and understand brand strategy and identity work – not just the relationship side of it. You’re ready to lead accounts end-to-end and build direct client trust, and you want a clear runway to director level.
Reference: https://itscraft.com/jobs/uncat/978652/ · Posted 1 day ago · Closes 13 Nov 2026 · Listed via CRAFT AGENCY LTD
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