CUSTOMER SERVICE OFFICER

URBANICA HOSPITALITY IS SEEKING A DEDICATED, GUEST-ORIENTED HT CUSTOMER SERVICE OFFICER TO MANAGE CUSTOMER SUPPORT ACROSS OUR PORTFOLIO OF SHORT-TERM RENTAL PROPERTIES. IN THIS ROLE, YOU WILL BE THE PRIMARY POINT OF CONTACT DURING NIGHT HOURS, ENSURING EXCEPTIONAL GUEST SATISFACTION, SMOOTH REMOTE AND ON-SITE ASSISTANCE, AND OVERALL PROPERTY SAFETY. , FLUENCY IN ENGLISH (WRITTEN AND SPOKEN) IS REQUIRED; GREEK OR ADDITIONAL LANGUAGES ARE A STRONG PLUS. PREVIOUS EXPERIENCE IN CUSTOMER SERVICE OR HOSPITALITY IS PREFERRED. , Please note that copy of the letter and CV sent to the employer should also be sent to the (EURES ADVISOR , MARIA IOAKIM , [email removed] ). Please include the national vacancy reference number