Senior PMO Manager

Job summary

Join Ofgem on a 12-month fixed-term contract and play a key role in shaping the future of Great Britain’s energy market. As part of the Financial Resilience and Controls Directorate, you will support the regulatory framework that has strengthened the financial resilience of energy suppliers, helping to protect consumers while enabling a competitive, innovative and investable energy sector.

Working within the Directorate’s Programme Management Office (PMO), you will help drive effective governance, planning, assurance and performance management across a diverse portfolio of regulatory and strategic initiatives. This is a varied and influential role where you will provide oversight of delivery, risks, dependencies, resources and budgets, while producing high-quality reporting and insights that inform senior decision-making.

You will work closely with senior leaders, the Corporate PMO, Private Office and embedded teams to ensure programmes and projects remain aligned with organisational priorities and strategic objectives. Alongside supporting day-to-day delivery, you will contribute to the ongoing development of PMO standards, processes and best practice, helping to embed a culture of continuous improvement and high-quality delivery across the Directorate.

This is an excellent opportunity for an experienced PMO professional who enjoys working in a fast-paced, complex environment and building strong stakeholder relationships. In return, you will have the opportunity to make a meaningful impact on consumer outcomes, influence strategic delivery across the Markets Group, and contribute to the continued evolution of one of the UK's most important regulatory functions.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

Job description

Key Responsibilities

• Support effective PMO stewardship by contributing to Directorate PMO oversight for effective delivery and informed decisions making in line with organisational priorities, strategic objectives and resource requirements.
• Support the design, development and continuous improvement of the Directorate PMO, promoting high standard delivery culture, values and best practice.
• Oversee Directorate governance and assurance, overall analysis of delivery performance, headcount and budget management ensuring robust controls, processes and reporting mechanisms are in place.
• Lead on risk and dependency management across the Directorate and support planning and prioritisation activities.
• Produce high‑quality reporting, dashboards and insights to support senior decision‑making and provide challenge and assurance to programme and project teams where needed.
• Embed PMO standards, frameworks and tooling in line with corporate requirements
• Build capability across the Directorate through expert guidance and support by encouraging development of colleagues within profession and teams.
• Interface with Senior Leaders, Corporate PMO, Business Partners and embedded PMO teams.
• Responsible for supporting the stakeholders delivering their work for the Directorate, including clear commissions and setting clear expectations, success metrics.
• Day to day, you are expected to work closely with Private office and embedded PMO who support monitoring, analysis and supervisory activities across the Directorate.
• You will be an active member of the Directorate PMO, overseeing the running of FRC governance and assurance forums which the wider team are key contributors to.

Key Outputs and Deliverables

• Support the design and delivery of products that contribute to greater understanding of Directorate’s role and activities within Markets group, such as cross-directorates risks and dependencies management approach etc.
• Build trusted relationships with the stakeholders while fostering a culture of continuous learning and adaptive change.
• Act as an active and collaborative member of the wider FRC Directorate PMO contributing to the Directorate’s overall delivery, risks and culture, as part of that overseeing the FRC governance and assurance.

Person specification

Role Criteria

In the event of receiving a large number of applications, an initial sift may take place on just the identified lead criteria indicated below:

Essential Criteria

• Demonstrable experience working in business management / PMO centre of excellence, or major programme governance function (Lead)
• Experience using project management methodologies across complex portfolio, programme (e.g. P3M, IPA frameworks)
• Evidence of maturing PMO processes or operating models governing a corporate portfolio
• Excellent analytical skills, able to think critically, validate, analyse and interpret complex info, challenge, sense check results and present clear insight
• Proven ability to influence and challenge senior stakeholders effectively
• Experience managing competing priorities and delivering high‑quality outputs at pace
• Strong communication, influencing and stakeholder management skills.

Desirable Criteria:

• Experience in regulatory, public‑sector or complex delivery environments
• Knowledge of the energy sector and interest in financial regulation area.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• There will be a case study based exercise at interview.

Benefits

Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our