Business Analyst

Job summary

As a business analyst, you work across different programmes and areas of work. You choose an approach that fits the work and work with colleagues from other disciplines, including User Centred Design and Accessibility, to make sure products and services meet user needs.

Your day-to-day work includes understanding business needs, defining problems and identifying improvements. You use evidence and clear analysis to help people make decisions.

You work with stakeholders to understand, analyse and agree business requirements. You record and track them in a way that is suitable for the work.

You work as part of a team, taking responsibility for your analysis and raising issues when needed. You help the team understand the problem and agree practical solutions.

Your work may include writing acceptance criteria, mapping processes and using other Business Analysis techniques. The approach you use depends on the type of work and what stage it is at.

You take part in the Business Analysis Community of Practice, share what you have learned and learn from other business analysts.

You are expected to keep your Business Analysis skills and knowledge up to date.

The Crown Prosecution Service is based in England and Wales. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role. There’s no guarantee that we will grant this approval.

You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8–12 weeks after the application closing date. You are expected to commence employment as soon as possible following the expiry of your notice period. Requests for significantly later start dates may not be accommodated.

Job description

Your roles and responsibilities:

• You understand business and user needs, define problems and help identify improvements.
• You gather, analyse, record and agree requirements, and track them throughout the work.
• You work with stakeholders and colleagues from other disciplines, asking questions and challenging where needed.
• You map business processes and help develop practical solutions.
• You use Business Analysis techniques and ways of working that fit the work, whether it is Agile, Waterfall or a mix of both.

A copy of the full job description is attached.

Person specification

To be eligible to apply, you need:

• a recognised Business Analysis qualification or relevant experience
• experience of understanding and defining business and user needs, managing requirements and carrying out systems analysis
• experience of mapping business processes

It is desirable that you have the below experience but this is not required to apply:

• Experience of working in Agile, Waterfall or a mix of both
• Experience of working with user centred design principles

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Changing and Improving
• Managing a Quality Service

Benefits

Alongside your salary of £35,935, Crown Prosecution Service contributes £10,410 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Join the Crown Prosecution Service and find your purpose.

The Crown Prosecution Service is passionate about ensuring that we're a top performing organisation and a great place to work. We're a committed equal opportunities employer, creating a culture where you can bring your whole self to work, and individuality is truly appreciated.

This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions.

The Crown Prosecution Service commits to offer its employees the following experience.

• You can do impactful, purposeful work that’s making a difference to your local communities.
• You are able to learn and grow, with access to the right opportunities and resources.
• We care about your wellbeing.
• We want you to feel valued, trusted and included.

We also offer the following range of benefits:

• Civil Service contributory pension of up to 28.9%
• 25 days’ leave, increasing to 30 days after 5 years
• £350 each year to spend on personal development
• lawyer training programme for all new prosecutors
• an extra privilege day to mark the King's birthday
• competitive maternity, paternity and parental leave
• flexible working including flexitime, and a family friendly approach to work
• Cycle2Work scheme, employee savings.

Diversity at the Crown Prosecution Service is about inclusion, embracing differences and ensuring our workforce truly reflects the communities we serve. We want you to feel that you belong and can thrive, whatever your background, identity or culture. As a Disability Confident employer, we're happy to support requests for reasonable adjustments and improve your recruitment experience. If you'd like any reasonable adjustments made to our recruitment process, let us know within your application or contact [email removed]

The Crown Prosecution Service has fixed rates for its Higher Executive Officer grade – a developing rate (the starting salary) and a spot rate (the maximum salary). Applicants typically join us on the developing rate and, after completing a 18-month development period, move to the spot rate – this is subject to your line manager confirming that you’re performing the role to a satisfactory standard.

If you’re joining the Crown Prosecution Service on a lateral transfer from another government department, you should contact us about the impact on your salary and the implications of any time you’ve already spent at that grade before applying or accepting an employment offer. Your salary may be adjusted if your location changes when you join us. This adjustment also takes into account any existing allowances that may have previously been consolidated into your basic pay – there’s no guarantee that you can retain these when you transfer.

We want to ensure our employees can thrive at work and home and offer a range of support to achieve a balance. This includes flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment. We offer a hybrid working policy. You must spend at least 40% of your contracted hours over a four-week period at court, in an office or another official workplace depending on business need and the kind of work you're doing.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate