Digital Business Performance & Planning Manager- Associate

Job summary

Do you have excellent planning skills?
Do you have experience gathering and analysing data?
Do you have excellent communication skills?

If so, this role may be perfect for you.

We are looking for Digital Business Performance & Planning Managers to join our Business Management Teams within Technology Services and Health and Disability.

These roles provide an exciting opportunity for individuals with data gathering and administrative experience to join the team and help identify opportunities to improve our services.

Success in this role relies on understanding the importance of clear and accurate communication with a diverse range of stakeholders, while maintaining a focus on achieving overall business objectives when carrying out day-to-day activities.

The successful candidate will be proactive and customer-focused, taking pride in producing accurate reports and documentation to support the wider team. You will work closely with our SEO Business Managers and have opportunities to develop your skills and progress your career.

We are a small, supportive team looking for someone with strong skills inanalysis and insight, who understands the importance of seeing the "big picture" and can work collaboratively across boundaries to deliver the best possible outcomes for the business.

Job description

The Digital Business Performance & Planning Manager contributes to the delivery of the Department's Digital Strategy and business plans across a range of business functions. They assist the business in operating, maintaining and transforming services to support the achievement of Digital and Transformation Group strategic outcomes.

The Business Management Team is responsible for the effective management of workforce planning, risk, group-level finance, business planning, audit, compliance and business performance.

As a Digital Business Performance & Planning Manager, you will support the delivery of departmental workforce planning and recruitment activities.

In these roles, you will:

• Support the Business Management Team with data gathering and the maintenance of trackers, including action logs, recruitment trackers and resource data files. Assist in the design and implementation of workforce plans, helping to identify demand, manage and monitor recruitment against that demand, ensuring appropriate protocols are followed and workforce costs remain within budget.
• Gather and circulate relevant performance metrics on behalf of the team, using online dashboards to track resources. Provide secretariat support during planning sessions.
• Carry out administrative responsibilities for SharePoint and Microsoft Teams channels.

Person specification

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Proven planning and prioritisation skills to deliver complex tasks to a high standard.
• Proven experience of using Microsoft Office products, particularly Excel, to confidently collate and analyse data, draw conclusions and report information.
• Ability to select appropriate communication styles to maximise understanding and impact.
• Proven experience of managing relationships with a range of stakeholders to achieve common goals and balance competing priorities.

If you would like to learn more about the role, please contact [email removed].

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Working Together
• Delivering at Pace

Benefits

Alongside your salary of £38,772, Department for Work and Pensions contributes £11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Salary Information

New entrants to the Civil Service will join on band minimum.

Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.

Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater.

Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.