Admin Officer

Admin Officer
Location: Reading, RG1 1DX
Working Days / Hours: 37 hours Monday - Friday
Working Pattern: 9:00am - 5:00pm
Pay Rate: £12.86 per hour

If you're a customer-focused administrator who enjoys getting things right first time, this could be a brilliant opportunity. Our Client is hiring for an Admin Officer to support the smooth running of Employment Tribunals and related activities at the Reading Employment Tribunal Building-helping cases progress through the system with accuracy, professionalism and care.

What you'll be doing:
* Prepare papers, files and documents for hearings, meetings and tribunal activity
* Create and update records on an in-house computer system, including data input
* Carry out post opening/dispatch and general photocopying and filing
* Book and organise meeting rooms and support training courses and group activities
* Draft standard letters, correspondence, minutes, notes, reports and submissions in line with guidelines
* Clerical support for civil and family courts, tribunals and hearings-ensuring papers/materials are up to date
* Support listing and rota activity by checking files and assisting court users
* Handle face-to-face, written and telephone enquiries (including from court/tribunal users and representatives)
* Assist with scheduling/serving documents and other operational admin tasks (including use of chip and pin, where required)
* Help prepare for and support Team Information Board (TIB) meetings, including problem-solving as part of a team
* Verify and check documents, records and returns to quality and compliance standards
* Produce basic statistical analysis reports and complete straightforward finance processing where required

What you'll bring:
* Strong customer service, with a helpful, prompt and polite approach
* Confident administrative skills, including accurate record keeping and data input
* Ability to follow guidance and operate within systems and processes (SOPs)
* A careful, methodical mindset-especially when checking, verifying and processing information
* Willingness to be flexible, including occasional ad hoc work at other local offices

Additional information:
You'll work as part of a supportive team with regular management support, and you'll be responsible for your own time.
There's also opportunity to use initiative and contribute to small improvement activities within established frameworks.
If you're successful in your application a BASIC DBS will be required as part of the on-boarding checks with Brook Street.
Ready to make a real difference through dependable administration? Apply now to be considered for this Administrative Officer (Employment Tribunals) role in Reading.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.