Admin Officer

Admin Officer
Location: Peterborough, PE1-1EJ Monday-Friday 9am-5pm Pay rate: £12.86ph

If you're someone who enjoys keeping things moving, delivering a "right first time" service, and bringing calm, clarity to busy working days, this is a great opportunity. Our Client is hiring an Admin Officer to support the smooth running of courts and tribunals in Peterborough-helping progress cases and supporting the wider team with accurate, customer-focused administration.

What you'll be doing:
* Preparing papers, files and court/tribunal documentation for hearings, meetings and proceedings
* Updating and maintaining records on an in-house computer system, including data input
* Handling post opening and dispatch, general photocopying and filing
* Booking and organising meeting rooms, preparing agendas, joining instructions and handouts
* Drafting standard letters and correspondence, and taking minutes/notes according to guidelines
* Clerking civil and family courts, tribunals and hearings-ensuring materials are up to date
* Supporting listing and rota activities, checking files, and assisting court users with enquiries
* Communicating with relevant parties to schedule and serve documents, including payment handling where required
* Checking and verifying documents, records and returns against procedures and quality standards
* Producing basic statistical analysis reports and straightforward financial processing when needed
* Working with your team to support Team Information Board (TIB) meetings and continuous improvement

What you'll bring:
* Strong customer service skills, with the confidence to interact politely and helpfully face-to-face, by phone and in writing
* A careful, accurate approach to administration, records and documentation
* The ability to follow guidelines and instructions-while using discretion and initiative within set processes
* Comfort with problem-solving using lean techniques, escalating complex issues to a team leader/supervisor
* Solid computer skills to complete your day-to-day work effectively
* Flexibility to support ad hoc tasks and other local office needs as required

Additional information:
* You may have regular contact with court/tribunal users, including members of the Judiciary and the legal profession.
If you're successful in your application a Basic DBS will be required as part of the on-boarding checks with Brook Street.
If you're ready to build a role where your organisation, accuracy and customer focus genuinely make a difference, apply now. Our Client would welcome your application-Peterborough-based and team-focused.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.