RQ1785654 – Multi Task Plumber

Work Pattern: Mon – Fri 8am – 4pm

PAYE Pay Rate: £16.23 – £18.35 per hour

Main Purpose of the Role

To carry out property inspections, diagnose faults and undertake repairs, installations and maintenance across council-owned housing stock and associated buildings. The role requires a qualified tradesperson with additional skills across other trades to deliver a high-quality, efficient and customer-focused repairs service while ensuring compliance with health and safety regulations.

Typical Day Overview

• Inspect properties and diagnose faults, determining the repairs required and estimating materials and completion times.

• Carry out repairs, installations and maintenance using core trade skills and additional skills across other trades.

• Make properties safe through temporary repairs where a full repair cannot be completed immediately.

• Arrange appointments with tenants and explain the work required, expected duration and any disruption.

• Coordinate with other trades and specialist contractors to ensure repairs are completed effectively.

• Keep tenants and managers updated on progress and report any issues affecting completion.

• Maintain tools, equipment, vehicle checks and stock levels to ensure materials are available.

• Complete work records and administrative tasks using the technology and systems provided.

• Follow health and safety procedures, including safe handling of materials and chemicals.

• Participate in out-of-hours call-out rotas and respond to emergency repairs when required.

Key Skills and Responsibilities

• Property Repairs & Maintenance: Complete repairs, installations and maintenance across residential properties and associated buildings.

• Multi-Trade Skills: Undertake tasks across different trades beyond the candidate’s core trade where competent.

• Property Inspections & Fault Diagnosis: Identify defects, assess repair requirements and determine appropriate solutions.

• Health & Safety Compliance: Follow safe working practices, including COSHH, asbestos awareness, fire safety and working-at-height procedures.

• Customer Service: Communicate professionally with tenants, respecting their homes, privacy and dignity.

• Workload Management: Organise work independently, meet deadlines and use time and materials efficiently.

• Trade Coordination: Work collaboratively with colleagues and specialist contractors.

• Materials & Stock Management: Maintain supplies, source alternative materials where necessary and keep tools and equipment secure.

• Emergency Repairs: Carry out temporary make-safe repairs and participate in out-of-hours call-outs as required.

• Record Keeping & IT Skills: Maintain accurate work records and use Microsoft Word, Excel and Outlook.

• Vehicle Safety: Drive a company vehicle safely and complete daily vehicle maintenance checks.

• Continuous Professional Development: Keep trade skills, materials knowledge and regulatory awareness up to date.

Essential Qualifications and Requirements

• Trade Qualification: City & Guilds or NVQ qualification in a relevant trade.

• Driving Licence: Full, clean and valid driving licence.

• Multi-Trade Experience: Experience undertaking tasks across trades outside the candidate’s core trade.

• Customer Service: Experience in a customer-facing role.

• Communication: Good communication and interpersonal skills.

• Health & Safety: Knowledge of safe working practices and relevant safety requirements.

• Service Delivery: Commitment to providing a high-quality, value-for-money repairs service.

• Time Management: Ability to meet deadlines and organise workloads effectively.

• Teamwork & Initiative: Ability to work independently and collaboratively.

• Physical Fitness: Able to undertake lifting, walking and work in adverse weather conditions, with potential exposure to chemicals, odours, dirt and dust.

• IT Skills: Working knowledge of Microsoft Word, Excel and Outlook.

• Professional Development: Willingness to maintain and update trade skills and knowledge.