Junior Processing Technician- Hybrid

Junior Processing Technician
Chelmsford, Essex
£22,000 – £25,000 depending on experience
Permanent | Full Time

1 day office / 4 days WFH
Monday–Friday | Flexible working hours between 8am-6pm
26 days holiday + Bank Holidays
Full training provided

Full Training Provided
Immediate requirement

We have an excellent opportunity for a Processing Technician to join a growing Chelmsford business.
This is a junior-level position where no previous industry experience is required, making it ideal for someone looking to develop their career within a professional, client-focused organisation.

You’ll support the day-to-day operation of the company’s GEMINI platform, helping to ensure invoices and associated records are processed accurately and on time. You’ll also communicate with clients and other external parties to resolve queries and discrepancies. Processing Technician

Processing Technician Benefits
– Salary £22,000 – £25,000 depending on experience
– Full training provided
– No previous industry experience required
– Opportunity to develop within a professional services environment
– Varied processing, administration and client-support responsibilities

Processing Technician Responsibilities
– Review, validate and process invoices through the GEMINI platform
– Use GEMINI and ECF systems to review and process records
– Ensure information is accurate across relevant systems
– Investigate invoice discrepancies and processing queries
– Liaise with experts, insurers and other market participants
– Complete routine calculations and checks relating to invoice and payment values
– Provide professional support to users of the GEMINI platform
– Respond to processing-related queries and provide guidance
– Manage daily workloads against agreed SLAs and operational targets
– Maintain accurate records of processing activity, queries and resolutions
– Work closely with the wider operations team to deliver an effective service Processing Technician

Processing Technician Requirements
– Previous administration, processing or customer service experience would be beneficial but is not essential
– Microsoft Office skills, including Outlook, Word, Excel and PowerPoint
– Strong organisation and ability to manage multiple tasks
– Excellent attention to detail
– Methodical approach to work
– Good communication and interpersonal skills
– Confidence communicating professionally with clients and external stakeholders
– Comfortable working with numbers and completing basic calculations
– Ability to follow established processes accurately
– Proactive, collaborative attitude
– Willingness to learn and develop Processing Technician

Interested? Apply today or contact Shelley at First City Recruitment for a confidential discussion.