Sales Administrator (Stockton-on-Tees)

Job Title: Sales Administrator
Location: Stockton-on-tees
Basic Salary: Competitive DOE
Working Pattern: Monday–Friday, 9:00am–5:00pm
Hybrid Working: One day per week from home, normally Tuesday

The Opportunity

An excellent opportunity has arisen for an organised and proactive Sales Administrator to join an established housebuilder’s regional Sales team in Thornaby.

You will support Sales Advisors, Sales Managers and the Sales Director, keeping documentation, reporting and administration running smoothly across the region.

Working alongside an experienced administrator, you will help coordinate reservations, purchaser upgrades and sales progression. Applications are welcomed from candidates with administrative experience in other sectors; previous housebuilding experience is not essential.

The Role

• Provide day-to-day administrative support to the regional Sales team.
• Prepare weekly sales reports and maintain accurate sales information.
• Process reservation forms and associated documentation.
• Process Finishing Touches orders and purchaser upgrades.
• Liaise with solicitors to support sales progression through to completion.
• Assist with part exchange administration and coordination.
• Handle telephone enquiries from prospective and existing customers professionally.
• Support diary management for the Sales team.
• Record and update information accurately on COINS and CRM systems.
• Prepare correspondence, letters and memos.
• Coordinate orders for interior upgrades, soft furnishings and marketing materials.
• Assist with the preparation of marketing campaigns.
• Work closely with other departments to maintain a positive customer experience.
• Ensure documentation is compiled and distributed within required timescales.

About You

• Previous administrative experience, ideally within a busy team environment.
• Excellent organisation and strong attention to detail.
• Confident prioritising tasks and managing competing deadlines.
• Strong written and verbal communication skills.
• A friendly, professional telephone manner.
• Good working knowledge of Microsoft Excel, Word and Outlook, with confidence handling PDF documents.
• Comfortable learning new systems and maintaining accurate records.
• Proactive, reliable and able to work independently and collaboratively.
• Sales progression, conveyancing or part exchange experience would be advantageous but is not essential.

Working Hours

• Monday to Friday, 9:00am–5:00pm.
• One-hour lunch break.
• One day per week working from home, normally Tuesday.

Package & Benefits

• Basic salary flexible DOE
• Company bonus, with the amount varying.
• 25 days’ annual leave plus bank holidays.
• Pension.
• Life cover.
• Access to an employee benefits platform.
• Hybrid working.

Why Apply?

This role offers the opportunity to develop your administrative experience within housebuilding, supporting a regional Sales team and working alongside a knowledgeable colleague.

It would suit someone who enjoys keeping a busy team organised, communicating with customers and professional partners, and taking ownership of accurate, timely administration.

An immediate start is preferred, subject to notice period.

For more information or a confidential discussion, please contact:

Lucy Wainwright | Associate Director
Foresite Recruitment
[phone removed]
[email removed]

Ref: 3659

About Us

Foresite Recruitment specialises in recruitment within the New Homes Sales and Customer Care sectors. We are an equal opportunities recruitment agency and welcome applications from all suitably qualified candidates. Please let us know if you require any reasonable adjustments during the recruitment process.