Technician
Sheffield City Council · Sheffield, Yorkshire
Technician at Sheffield City Council, based in Sheffield, Yorkshire, paying £31,015 - £33,673 per annum. This is a permanent role.
- Salary
- £31,015 - £33,673 per annum
- Location
- Sheffield, Yorkshire
- Contract
- Permanent
- Posted
- 1 day ago
- Closes
- 16 Oct 2026
- Sector
- Customer Advisor
23% below the typical rate for customer advisor
Reference 4a60db5a2347f2fbf1744feb120c2d7268303b6d
About the role
Highway Records and Address Management team.
The work of the team is wide-ranging from dealing with simple highway status enquiries and the day-to-day maintenance of the Local Land and Property Gazetteer, to more complicated tasks, such as allocating property addresses and assisting with the permanent closure of highways and public rights of way. This role will suit an individual who has an investigative mind, thrives on accuracy and diligence and copes well under pressure, whilst maintaining high standards.
You will need the aptitude to become proficient in the use of Geographical Information Systems (GIS) and be great at working collaboratively across a wide range of internal and external customers and contacts, within demanding timescales.
You will need excellent customer service skills to be able to deal sympathetically, patiently, diplomatically, efficiently, and effectively with the enquiries received by the team. Although knowledge and experience of work in Highway Records/Address Management (or a closely related field) would be helpful, the necessary training and instruction will be provided.
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
It is a great time to join us and we welcome your application.
Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.
We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.
Reference: 4a60db5a2347f2fbf1744feb120c2d7268303b6d · Posted 1 day ago · Closes 16 Oct 2026 · Listed via Sheffield City Council
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