Caseworker

Fixed Term until March 2029

Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.

In return we can offer you a competitive salary as well as a range of different benefits including access to a Local Government Pension Scheme; a generous annual leave allowance; access to a range of savings across the UK’s major retailers; Cycle to Work Scheme; an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable.   

This post will be the caseworker for individuals being supported by the changing futures programme

As part of the team the post holder will assess, plan, implement and evaluate long term planned care for individuals with multiple complex and unmet needs. Caseworkers will have responsibility for caseload management of individuals who have experienced and for delivering evidenced based interventions. 

The key responsibility of the caseworker is to:

Locate and engage participants: Caseworkers spend significant time identifying and engaging participants who may be disconnected from services.
Coordinate support: They ensure that support is well-coordinated among various services, often acting as a single point of contact.
Liaising and advocating: Caseworkers advocate on behalf of participants with other services, ensuring their needs are met despite systemic barriers.
Provide direct support: This includes practical and emotional support, often tailored to individual needs and circumstances.
Build relationships with staff in other agencies: to help progress things for participants.

The Changing Futures caseworker is characterised by person-centred, flexible, and a trauma-informed approach. The caseworker is crucial for supporting individuals with multiple disadvantages model to ensure its sustainability and effectiveness.



Hartlepool Borough is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  This post is subject to safer recruitment measures and a Disclosure and Barring Service (DBS) check will be required at the appropriate level.  (delete if not applicable)

For further information please contact Danielle Connolly, Head of Service on [phone removed].

Closing date: 18.10.2026

If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning [phone removed] or by sending an e-mail to [email removed]. 

Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com


PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered.  Please ensure that you also check your junk mail.

Attachments

• 108386 Caseworker - JD.pdf
• 108386 Caseworker - PS .pdf
• Recruitment - GDPR.docx
• Recruitment - Application Guidance.docx
• Benefits Infographic Oct 24.pdf