Targeted Intercept Officer - Intelligence (Readvertised)

Job summary

Operating within the Investigatory Powers Act 2016 officers target and intercept criminal communications.

Officers apply their specialist skills to analyse the content of communications, identifying tactical and strategic intelligence which drives the Agency’s response to serious organised crime.

Please note: This is a full-time role. We are not able to offer part-time for this position. Due to the nature of the role, this role is office-based only. No hybrid working is available for this position.

Please note: Candidates appointed to positions in Warrington must hold, or be eligible to obtain, SC Enhanced Security Clearance on entry and DV Enhanced Clearance within 12 months of appointment. Candidates appointed to positions in London must obtain DV Enhanced Clearance on entry and DV STRAP Clearance within 12 months of appointment. Any candidates who do not achieve the relevant clearance will be at risk of termination.

Job description

Officers are responsible for the covert collection and analysis of criminal communications. The unique and critical insight provided by intercept means that Officers are at the forefront of tackling the threat from Serious and Organised Crime, providing the intelligence obtained from intercepted communications to operational teams to effect arrests, the seizure of money, drugs and firearms and prevent loss of life.

Duties and Responsibilities

Intelligence Development - To contribute to the acquisition and development of tactical and strategic intelligence relating to serious and organised crime affecting the UK within a dynamic environment.
To conduct intelligence development, research and analysis in support of the National Crime Agency’s Annual Plan, National Control Strategy and other identified priorities in the fight to cut serious and organised crime.
To work collaboratively with the NCA operations teams and partners to deliver a unified crime fighting response to serious and organised crime.

Shift work - To work shifts to provide a service which delivers dynamic support to NCA and partner operations.

Operational Support - To provide fast paced operational support to the Agency by gathering, analysing and disseminating intercept intelligence in accordance with legislation and policy.
To draft and submit Warranty and Communications Data applications, as required, for the purpose of intelligence gathering.

Risk Management - To identify, prioritise and manage risk in accordance with legislation and policy.

Sensitive Intelligence - To ensure the quality, secure handling and dissemination of intelligence, maintaining confidentiality, sensitivity and a duty of care in line with Agency policy.

Stakeholder engagement - To build good working relationships with both internal and external partners including police forces and other government agencies.

Please Note: For successful candidates, your appointment as an Intercept Operations Officer of the National Crime Agency and continued employment is dependent on successful completion of the 10-week Intercept Training Programme, which is a pass or fail course. Another role will be sought for candidates who fail the course, however, if no role is found, the candidate may risk termination.

Person specification

Skills, Knowledge and Experience

Communication - Effective communication to a wide range of stakeholders

Analysis - Ability to analyse information from a number of sources

Problem Solving - Application of understanding to solve problems

Decision Making - Risk based decision making within Operational environment.

Changing and Improving - Initiatives to improve efficiencies

On-call working

Alternate weeks (Monday-Friday) of Earlies 06:00-14:30, Lates 13:30-22:00. Weekend attendance is 1 in 4 which will be a combination of earlies, lates and midday (10:00-18:00). On-call no more than 1 week in 6.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Effective communication to a wide range of stakeholders
• Ability to analyse information from a number of sources
• Ability to solve complex problems in a dynamic work environment.

Benefits

Alongside your salary of £37,428, National Crime Agency contributes £10,842 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other benefits include:

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

How we will assess you

Your application will be assessed against the following:Technical - this will be assessed by 250 word examples on:

• Effective communication to a wide range of stakeholders

• Abili