Performance Officer

Job summary

This position is an integral part of the Department for Business, Innovation, Science & Trade Export Planning and Performance team, contributing to the delivery of the department’s export performance objectives. The postholder will play a pivotal part in supporting robust performance reporting across the Directorate.

Job description

The role will:

• Support the development and implementation of unified export reporting and performance frameworks, ensuring data is accurate and dashboards are up to date.
• Promote a culture of value-led evaluation and support improvement initiatives across Directorate workstreams.
• Work across the Exports Directorate to ensure performance data and reporting is accurate and can be utilised to make accurate and real time performance decisions.
• Support the Exports Delivery Board including preparing agendas, collating papers, and managing communications with Board members.

Act always in line with the Civil Service code, with DBT’s performance and behavioural standards, and putting responsibilities as a UK Civil Servant at the forefront of everyday performance and behaviour.

Key accountabilities:

• Provide operational and administrative support to the Performance team, working closely with teams across the exports system in DBT.
• Build and maintain effective working relationships across DBT and with external partners, supporting the delivery of export performance initiatives.
• Assist in the collection, analysis, and presentation of performance data, ensuring timely and accurate reporting.
• Coordinate stakeholder engagement and support the implementation of export performance projects.
• Support the alignment of export delivery teams across the Directorate, ensuring consistency with strategic priorities.
• Contribute to the review and improvement of export support mechanisms, identifying opportunities for greater efficiency and effectiveness.

Take on delegated responsibilities for corporate activities within the Performance team and Directorate.

Person specification

Essential criteria

The below criteria are essential and will be assessed at application stage;

• Strong analytical and communications skills, with the ability to analyse information and present it clearly and concisely using multiple formats such as PowerPoint, Word and Excel.
• Excellent organisational skills, with the ability to support governance, reporting and secretariat functions
• Experience working in a performance, governance, or delivery-focused environment.
• Experience engaging with a range of stakeholders, analytical and financial teams to support operational decisions and team objectives.
• Project support experience, with the ability to manage competing priorities and deadlines.

Desirable criteria

The below criteria are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates;

• Familiarity with Amazon QuickSight or other data analysis and digital tools for reporting and performance management, and a willingness to develop skills in this area further.
• Experience supporting performance management in public sector or delivery environment.
• Understanding of the role of exports in economic growth and the contribution of export support services.
• Experience working with senior leaders or supporting high-level boards.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Delivering at Pace
• Making Effective Decisions

Benefits

Alongside your salary of £37,666, Department for Business and Trade contributes £10,911 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application:

• A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
• A Personal Statement of up to 500 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.

Your application will be sifted against the Experience criteria of the Civil Service Success Profiles.

We aim to sift both the CV and the Personal Statement but, in the event of a large number of applicants, an initial short sift may be conducted on the Personal Statement only. Candidates who pass the initial sift of the Personal Statement will either progressed to a full sift where the CV is then assessed, or progressed straight to further assessment/interview.

Candidates who pass the sift will be invited to interview, where we will assess you on the Success Profiles elements of Behaviours and Strengths

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date, though this is subject to change.

Please note, following a recent change to the Machinery of Government, the Department for Business and Trade (DBT) will be renamed to the Department for Business, Innovation,