Senior Agile Delivery Manager

Job summary

Do you want to lead modernisation at a scale that affects millions of citizens every day?

Can you create a culture that champions continuous improvement and professional excellence?

Do you have demonstrable expert-level digital delivery skills?

We have six Senior Agile Delivery Manager roles across three different areas of DWP Digital:

Working Age Services are at the forefront of the Department’s change and innovation agenda, delivering ground-breaking solutions and approaches driven by product and end user need. Our teams are responsible for delivery of welfare reform to claimants, landlords and DWP agents across a number of departmental change programmes and critical national infrastructure.

Data & Analytics: Insights and Analytics is one of the key pillars of Data and Analytics (D&A). We provide the Data and Tooling to the DWP Analyst Community, who help DWP Colleagues and government make informed data driven decisions for the benefit of citizens. Our goal is to modernise and join up services for citizens and provide data for better decision‑making.

Later Life: Within Later Life, we are modernising key benefit services that support people of pension age, helping them access financial assistance when they need it most. You will lead one or more teams to deliver key outcomes, ensuring our modernised services are user centred, scalable, stable and resilient, while continuously improving how teams deliver value.

Job description

You will lead the delivery of large-scale digital services, helping multidisciplinary teams deliver better outcomes for users while supporting organisational priorities and transformation goals.

You will:

• Lead multidisciplinary teams through complex delivery challenges, translating strategic objectives into achievable outcomes and deliverable increments.
• Own planning, forecasting and dependency management across a complex landscape, balancing agility with the need for effective coordination and delivery confidence.
• Apply governance proportionately, providing transparency, managing risk and enabling informed decision-making without creating unnecessary bureaucracy.
• Build trusted relationships with stakeholders at all levels, aligning priorities, influencing decisions and managing competing demands.
• Create the conditions for high-performing teams by removing barriers, enabling continuous improvement and fostering a culture of learning, inclusion and accountability.
• Coach and support colleagues, strengthening delivery capability and contributing to the evolution of agile delivery practices across the organisation.
• Lead through ambiguity and change, helping teams adapt, navigate complexity and deliver sustainable transformation outcomes.

Person specification

See selection process for further details.

If you would like to learn more about the role, please contact [email removed].

Technical skills

We'll assess you against these technical skills during the selection process:

• Maintaining Delivery Momentum

Benefits

Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Salary Information

Pay for this role is from £57,946 to £77,895.

The maximum salary for the grade is £68,205, however a Digital Allowance of up to £9,690 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.

Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater.

Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Stage 1: Application

Your application will consist of four parts:

1. A Personal Details applica