4170 - Associate Content Designer

Job summary

Welsh Government

The Welsh Government delivers digital services to people and business across Wales. Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online and has a vision (outlined in the Digital Strategy for Wales) of improving the lives of everyone through collaboration, innovation and better public services.

To achieve this vision, the Welsh Government needs specialist digital, data and technology skills across all departments in the organisation to improve the services and policies we develop for Welsh citizens.

For more information about the benefits of making a difference with us, please see the Employee Benefits Pack.

The Digital, Data and Technology (DDaT) profession in Welsh Government supports a range of digital services across the organisation. As a member of our DDaT profession, you will be an important part of the Statistics and Research Web Publishing Team and make a significant and direct contribution for the people of Wales

Team/Division Overview

We are looking for an enthusiastic associate content designer to join our Statistics and Research Web Publishing Team in Knowledge and Analytical services. The team manages the quality of our digital content on Statistics and research , GOV.WALES and other digital channels. You will support 2 content designers publishing statistics and research content. You will have a focus on clear digital communication and the user experience.

Job description

Job Role

This post maps to the DDaT Capability Framework role/level of Associate content designer. As a trainee in an entry-level position, working under supervision, you need aptitude, potential and an understanding of the role. You will perform basic standard checks and copy edits.

Content designers are responsible for reviewing content at all stages of the user journey. They create, evaluate, update and review content and are comfortable using evidence, data, and research to make content decisions. They build relationships across government to focus on user needs and influence stakeholders. They contribute to and use corporate style guides and content patterns and are active in content communities.

You will:

• have excellent IT and organisation skills with attention to detail
• know how to write simply and clearly, with the user in mind
• be a good communicator who works well in a fast-paced environment

You will be a crucial part of our content design capacity as we seek to transform our products to better meet user needs.

No knowledge of statistical or research methods is required, and you do not need to be an expert with numbers. You will work with subject matter experts to design content to meet user needs and make complex language and processes easy to understand.

Person specification

• Maintain publishing schedules across different systems and create announcements to deadlines.
• Use content management systems to publish content provided by statisticians and researchers, to strict deadlines.
• Review drafts of publications to check they follow the GOV.WALES style guide, contain no errors and meet current accessibility standards.
• Review and update different types of content across a range of platforms, including reports, StatsWales datasets, blog posts, PowerBI dashboards, social media posts and newsletters.
• Use tools such as Canva to create text posts for social media.
• Monitor and respond to queries in 3 shared mailboxes and on X.com.
• Understand government accessibility requirements and advise on designing content that works with common assistive technologies, making information accessible to all.
• Develop excellent working relationships across the department and with the wider Welsh Government Digital Team.
• Communicate and contribute to guidance on the publishing process.
• Contribute to the GOV.WALES content community, sharing experiences, supporting peers, and contributing to the development of standards.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Content management and architecture – explain the value of organising and categorising information in content design and some ways to do this.
• Designing for everyone – explain the importance of making government content and services inclusive, accessible and environmentally sustainable, and the value of standards and regulations.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Selection Process and Stages

Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.

The selection process and stages are:

Number of Stages:3 stage processStage 1Application FormStage 2Online TestStage 3Interview

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled st