Supported Internship Administrator

Birmingham, West Midlands (County) Mencap Are you organised, adaptable, and ready to make a real-world impact? At Mencap, we are passionate about making the world a better place for people with learning disabilities. We are looking for a Supported Internship Administrator who thrives in a busy environment where no two days are the same. If you are a proactive professional with a keen eye for detail and a heart for inclusion, we want to hear from you. This role is based in our Birmingham City Centre Office for 22.5 hours per week. ​ The Role You will be the backbone of our employability programmes. This isn’t just about filing; it’s about providing the essential administrative and operational support that allows our local teams to change lives. You will work collaboratively with various stakeholders - from local authorities to parents and carers - ensuring our program runs effectively and stays compliant. ​ What will your day-to-day look like? * Operational Oversight: Managing administrative tasks for Access to Work claims and maintaining accurate data within learner management systems. * Compliance & Finance: Monitoring debt, processing invoices, and ensuring all regulatory and local authority information is up to date. * Team Support: Assisting the Education Centre Manager and wider team with meeting coordination, document archiving, and adhering to critical deadlines such as EHCP reviews. * Communication: Acting as a professional point of contact for stakeholders, parents, and carers. ​ What You’ll Bring We are looking for someone who is brave, kind, and positive. To succeed in this role, you will need: * Strong Foundations: Excellent organisational, record-keeping, and communication skills. * Tech Savviness: Proficiency in Office 365 and an ability to quickly learn new IT systems. * Initiative: The ability to work independently, manage your own workload, and meet tight deadlines. * Experience: Ideally, you have provided administrative support within an educational or similar setting. * Attitude: A genuine enthusiasm for supporting young people with SEND. ​ Why Join Mencap? We value diversity and intentionally plan for the success of our colleagues. We are a Disability Confident Leader and welcome applications from everyone—come as you are! ​ Ready to help us build a more inclusive future? Note: This role is subject to an enhanced DBS check and satisfactory references. ​ If you’re ready to support a committed team and deliver real outcomes for young people with SEND, please apply with your a full application and cover statement. ​ This vacancy closes Thursday 15th October Job ID: 36980