Security Assistant

Newcastle City Council · Newcastle upon Tyne, England

Security Assistant at Newcastle City Council, based in Newcastle upon Tyne, England, paying £26,427 per annum. This is a permanent role.

Salary
£26,427 per annum
Location
Newcastle upon Tyne, England
Contract
Permanent
Posted
7 hours ago
Closes
6 Oct 2026
Sector
Customer Advisor

37% below the typical rate for customer advisor

Reference 8643b2c90c96c68bc1ba7dbe51187837fcb7e926

About the role

Newcastle Civic Centre

Do you enjoy helping people, providing excellent customer service, and making a positive contribution to keeping people and buildings safe?

We are looking to recruit a Security Assistant to join our Security Services team at the Civic Centre. This is a varied and rewarding role where you will be a key point of contact for staff, visitors, and customers, helping to maintain a safe, secure, and welcoming environment.

Working as part of our team, you will provide a visible security presence, manage access to the building, support emergency procedures, handle deliveries and courier services, and respond professionally to enquiries and incidents. No two days are the same, and you will play an important role in supporting the day-to-day operation of one of the City's key buildings. 

This post is 37 hours per week and operates on a four-week rotating shift pattern. Shifts are scheduled between 7:00am and 7:00pm, providing cover across the Civic Centre's operational hours.

We are looking for someone with excellent communication and customer service skills who can remain calm under pressure, deal confidently with a range of people and situations, has good IT skills, and holds a full UK driving licence. Experience of working in a security environment would be advantageous, although full training will be provided. 

In return, we offer a generous annual leave entitlement, membership of the Local Government Pension Scheme, family-friendly policies, employee discounts, wellbeing support, and a range of learning and development opportunities. 

Join us and help keep the Civic Centre safe, secure, and welcoming for everyone.

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form please ensure you read the supporting documents.

Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.



























Attachments

Reference: 8643b2c90c96c68bc1ba7dbe51187837fcb7e926 · Posted 7 hours ago · Closes 6 Oct 2026 · Listed via Newcastle City Council

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Salary £26,427 per annum
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