Senior Content Designer (Ref: 22563)

Job summary

Job description

Senior Content Designer

Location: National*

Closing Date: 11th October

Interviews: W/C 26th October

Grade: 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**:

National: £58,511 - £65,329

London: £63,343 - £70,725

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 3

Vacancy number: 22563

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We’re recruiting for Senior Content Designers here at Justice Digital, Data and Science to be part of our warm and collaborative user-centred design team.

This role aligns against Senior Content Designer from the Government Digital and Data Framework

Our work in the content design profession at the Ministry of Justice is to improve the experiences of people who rely on our services, often at important or challenging moments in their lives. This is an opportunity to make a difference through content design, helping to create accessible, inclusive and user-centred services and guidance that meet people's needs.

You’ll be welcomed into a thriving design community and work alongside multidisciplinary teams to solve complex problems and deliver high-quality services across a range of justice domains and GOV.UK, including areas such as Criminal Injuries Compensation Authority Digital, Legal Aid Agency Digital and Prisons Digital.

In addition to doing great work, we're creating a great place to work. We offer opportunities to learn and develop, support from experienced colleagues and the chance to contribute to a strong and growing content design community.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.

• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.

• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

• Employees are allocated 10% of their working time for personal and professional development.

• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Create content and develop strategies to help digital services and platforms meet user needs and business objectives

• Help teams manage and visualise outcomes, define scope and agree on the best processes to follow

• Advise teams on how to create great content, assure the quality of content from more junior colleagues and guide their development

• Monitor and improve content based on user feedback, research and data

• Work effectively with subject matter experts, stakeholders and partners to support commitments while delivering user-led services

• Ensure all content is user-focused, accurate and uses relevant design patterns, components and styles; this includes establishing and contributing to styles and patterns

• Take an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges

• Support the wider content community with peer reviews, content audits, knowledge management and benchmarking

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues

• Experience working collaboratively in fast-paced, multidisciplinary agile teams

• Experience developing content strategies or identifying content solutions to meet user needs and business objectives

• Able to persuade, influence, network and work collaboratively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables

• An understanding of end-to-end journeys, how content is affected and consistency maintained throughout

• Experience of using data and insights to make design decisions and clearly explain how decisions have been made

• Experience mentoring, coaching and developing junior or mid-weight content designers, with the ability to support career growth and maintain high-quality content standards across the team

Willingness to be assessed against the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our v