Technical Deployer, Basingstoke

Our client, a renowned industry leader in creating innovative climate solutions is looking for a skilled Technical Deployer to join their team.

This is an excellent opportunity to use your technical HVAC knowledge in a pivotal planning and support role, shaping customer service delivery across the country. You will be central to our client’s UK operations, proactively planning and allocating technicians to customer sites for a variety of work. Your technical expertise will ensure the right skills are deployed for every job, contributing directly to the company’s success and high standards of customer service.

On offer: Competitive base salary of up to £40,000 per annum including extensive benefits: Private Medical Insurance, company bonus, death in service, enhanced pension, purchase additional holiday and fantastic career progression opportunities.

Responsibilities:

• Plan and allocate technicians to customer sites UK-wide.
• Provide technical support and guidance to field technicians.
• Manage a high volume of project and service work orders.
• Build and maintain strong, lasting customer relationships.
• Attend customer sites to provide technical support or work.
• Collaborate with sales, hire, and operations teams.
• Diagnose system problems during installation and servicing.
• Generate reports and analyse customer interaction data.

Who They’re Looking For:

• Proven technical knowledge in HVAC, electrical or mechanical.
• Experience in a technician, controls or sales engineer role.
• Strong understanding of customer service principles.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Right to work in the UK – essential.
• Full UK driving licence – desirable.
• F-gas certification is an advantage.

If you have the technical knowledge, drive and passion for delivering exceptional service, this is the role for you. Don’t miss the chance to join a leading HVAC team! Apply today.