Apprentice - Business Administration CEO Support

Ready to start your career and make a real impact?

The West of England Mayoral Combined Authority (MCA) is recruiting enthusiastic apprentices aged 18 - 21 years old who are looking to start their career moving from education into the workplace to join our team and help shape the future of our region. If you’re looking for a chance to earn, learn and grow in a supportive public‑sector environment, this is your moment.

Why join the MCA?

At the West of England Mayoral Combined Authority, you'll be part of the work shaping the future of our region. From improving transport and supporting greener communities to creating opportunities for local people, you'll contribute to projects that make a real difference. You'll see the impact of your work in the communities around you while building valuable skills for your future.

What you'll get

• A fully funded apprenticeship qualification
• Paid, hands-on experience in a supportive public sector organisation
• Training, mentoring and opportunities to develop your career
• A welcoming workplace where we value being Ambitious, Collaborative, Inclusive, Confident and Innovative
• The chance to make a positive impact across the West of England

This is a 2 year fixed term contract starting November 2026.

What we're looking for

We're looking for enthusiastic people who are ready to learn, work as part of a team and commit to completing their apprenticeship. You'll also need:

• 5 GCSEs, including English and Maths (Grade 4/C or above)

• Minimum 2 A Levels - Grade C or above, (or the equivalent qualification)

• Work/volunteering experience in a professional environment

• Good communication and basic IT skills (Microsoft Office or equivalent)
• Good organisational and time management skills, with a reliable and professional approach
• A positive attitude, curiosity and a willingness to learn and develop

• The ability to work collaboratively, showing resilience, enthusiasm and a commitment to delivering your best

• Right to work in the UK and meet the government's apprenticeship funding eligibility requirements.

If you're reliable, enthusiastic and ready for your next step, we'd love to hear from you OR If you're ready to learn new skills, build your experience and make a difference, we'd love to hear from you. Please click the apply button at the bottom of this page to progress with your application.

Apprenticeship - Business Administration Level 3 further details can be found here: Business and administration

• Provide professional and proactive administrative support to the Senior CEO Executive Assistant helping to ensure priorities, actions and key activities are organised and delivered effectively.
• Build and maintain positive working relationships with colleagues, senior leaders, external stakeholders and partner organisations, supporting effective communication and collaborative working.
• Manage and respond to enquiries on behalf of the Senior CEO Executive Assistant via telephone, face-to-face, written and digital communication channels and ensuring responses are accurate, timely and professional.
• Support the management of the CEO’s diary, including arranging meetings, coordinating availability, preparing agendas and papers, and ensuring appropriate follow-up actions are completed.
• Organise meetings, events and executive activities, including preparing documentation, taking accurate minutes, maintaining action logs and monitoring agreed actions through to completion.
• Prepare, format and proofread correspondence, reports, presentations, briefing documents and other information required by the Senior CEO Executive Assistant
• Maintain accurate records, files and information systems, ensuring confidential and sensitive information is handled appropriately and in line with organisational policies and procedures.
• Support the Senior CEO Executive Assistant with the coordination and tracking of key projects, priorities and deadlines, working across teams to obtain information and resolve issues where appropriate.
• Use initiative and sound judgement when managing day-to-day tasks, recognising when matters can be dealt with independently and when advice or escalation to a more experienced colleague is required.
• Take ownership of allocated tasks from initiation through to completion, effectively managing competing priorities and deadlines while maintaining a high standard of accuracy and attention to detail.
• Develop strong written and verbal communication skills and demonstrate a professional, confident and courteous approach when working with colleagues, senior leaders and external stakeholders.
• Identify opportunities to improve administrative processes and ways of working, making constructive suggestions that consider the wider impact on colleagues, stakeholders and the organisation.
• Maintain a proactive approach to personal and professional development, seeking opportunities to build knowledge, skills and confidence in executive administration and business support.
• Support the Senior CEO Executive Assistant in maintaining effective communication and follow-up across the organisation, helping to ensure that key messages, decisions and actions are clearly recorded and progressed.

Our offer

We are based in a new bright and airy office, with all the latest technology, close to Bristol Temple Meads Train Station.

Alongside the opportunity to make a real difference to the people who visit, live and work in the West of England, we offer an excellent benefits package including:

• 26 days annual leave, plus bank holidays, rising to 31 days after 5 years continuous service. There is also the option to increase your annual leave with our annual leave purchase scheme.
• 2 days of paid leave each year to volunteer
• Local Government Pension Scheme (one of the most generous pension schemes in the UK).

• Flexible, family friendly and hybrid working options to ensure you achieve the best work/life balance and career goals. We follow a hybrid working model with typically 2 or 3 days in the office each week
• Reduced bus fare travel across the West of England

We believe in fostering a culture of continuous learning and development, empowering you to thrive in your career. We prioritise your growth and success by providing a diverse range of learning and development opportunities. Our goal is to keep you motivated, equipped with essential skills, and confident in delivering excellent services.

The annual salary for this role is £26,403 - £27,694. This is the full-time equivalent salary, and will be pro-rata for part-time. We advertise salary ranges for job roles, with new appointments for external candidates typically starting at the lowest salary point. In exceptional cases, where higher skill levels or experience are applicable, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees.

Good Employment Charter
https://www.goodemploymentcharter.co.uk/
As a founding Member of the West of England Good Employment Charter and accredited Living Wage Employer, we’re committed to creating a diverse environment where all our employees can thrive. We make sure all qualified applicants receive consideration for e