Casual Recovery Housing Caseworker

Working within Middlesbrough Council, our team supports individuals experiencing challenges relating to substance use, domestic abuse, and homelessness.

We are seeking a passionate and motivated individual to join as a Casual Housing Caseworker.

This role provides flexible, trauma-informed advice and assistance around housing to those engaged with the drug and alcohol treatment service.

Whilst knowledge of substance use services is desirable, it is not essential – a comprehensive training package will be provided to the successful candidate.

Key Responsibilities include:

• Delivering a timely, proactive, trauma-informed service to help individuals make informed choices to meet their support needs.
• Managing a caseload of individuals experiencing housing crises, ensuring systematic progress and minimising the duration of each crisis.
• Interviewing applicants who approach the Council with housing needs, identifying actions to prevent homelessness and support them in remaining in their current accommodation or exploring alternative options.
• Conducting statutory homelessness assessments in line with legislation, including eligibility, priority need, and intentional homelessness.
• Creating and maintaining Personal Housing Plans (PHPs) tailored to individual circumstances, ensuring timely completion of agreed actions.
• Keeping up to date with homelessness legislation, case law, government guidance, and local housing options including the rental sector and Choice Based Lettings.
• Supporting tenants with defence forms for Section 21 and other court proceedings and attending court where appropriate.
• Building and maintaining relationships with partners and providers, attending multi-agency meetings as required.
• Conducting home visits within the outside the borough to investigate household circumstances.
• Recording and monitoring data in line with policies, procedures, and statutory reporting requirements.
• Participating in duty rota, contributing to triage, assessment and signposting tasks.
• Working flexibly, including evenings, weekends and some bank holidays, as part of a rota.

What We’re Looking For:

• Excellent communication and interpersonal skills.
• Ability to build rapport quickly.
• Resilience and adaptability.
• A genuine passion for helping others and commitment to professional development.
• Strong organisational skills and the ability to prioritise workload.
• Teamwork and collaborative skills.

Please note that you will need a full UK driving licence and access to a vehicle for this post and business insurance prior to starting the role.

If this is you, this may be the opportunity you are looking for!

What We Offer:

• A supportive working environment.
• Extensive training and development opportunities.
• A range of employee benefits.
• A competitive pensions scheme.

If you would like to talk through this opportunity further, please contact Victoria Addis at [email removed] or call [phone removed].

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

If you are viewing this advert on the North East Jobs website, please go to Vacancies ¦ Middlesbrough Council to view the Job Description & Person Specification and apply for the role.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.