Attendance Administrator

The Astley Cooper School · Hemel Hempstead, East of England

Attendance Administrator at The Astley Cooper School, based in Hemel Hempstead, East of England. This is a permanent role.

Salary
Competitive
Location
Hemel Hempstead, East of England
Contract
Permanent
Posted
10 hours ago
Closes
23 Oct 2026
Sector
Administrator

Reference 407e0d7bdbdac5f1591e527c21c9fa91b869e724

About the role

Join The Astley Cooper School and make a real difference to young people

Are you organised, approachable and passionate about supporting young people to achieve their full potential? Do you have excellent administrative and communication skills and enjoy working in a busy school environment?

The Astley Cooper School is looking for an enthusiastic and reliable Attendance Administrator to join our team and play an important role in supporting excellent student attendance.

Attendance is an important part of ensuring that students are able to access their education and achieve their potential. Working closely with students, parents, carers, staff and the wider pastoral team, you will help monitor attendance, follow up absences and lateness, maintain accurate records and support the school in addressing attendance concerns.

This is a busy and varied role, requiring someone who is highly organised, professional and able to communicate confidently with a wide range of people. You will need to be able to work accurately under pressure, manage competing priorities and use your own initiative while maintaining confidentiality and discretion.

We are particularly keen to hear from candidates who are organised, reliable and approachable, with excellent interpersonal skills and a commitment to providing a high-quality service to students, parents and colleagues.

The successful candidate will

  • Be organised, reliable and able to manage and prioritise a varied workload in a busy school environment.
  • Have excellent communication and interpersonal skills, with the confidence to communicate positively and professionally with students, parents, carers and staff.
  • Monitor student attendance and punctuality, identifying patterns and concerns and ensuring appropriate follow-up takes place.
  • Contact parents and carers regarding absence, lateness and attendance concerns in a professional and sensitive manner.
  • Maintain accurate and up-to-date attendance records and ensure information is recorded promptly and appropriately.
  • Work closely with pastoral staff, tutors, teachers and school leaders to support effective attendance procedures.
  • Have excellent attention to detail and the ability to identify discrepancies or issues within attendance information.
  • Be confident using IT systems and a range of software to maintain records, communicate with colleagues and support attendance administration.
  • Handle confidential and sensitive information with discretion, integrity and professionalism.
  • Be able to work independently while also contributing positively to a supportive and collaborative school team.
  • Remain calm and professional when working under pressure and when dealing with challenging or sensitive situations.
  • Be committed to promoting positive attendance and supporting students to overcome barriers to attending school.

Previous experience of working in a school or educational setting would be an advantage, although it is not essential. We would also welcome applications from candidates with strong administration, customer service or communication experience who can demonstrate transferable skills and a genuine interest in supporting young people.

An interest in training as a first aider would also be desirable.

About The Astley Cooper School

The Astley Cooper School is an increasingly popular and oversubscribed secondary school in Hemel Hempstead. We are proud of our diverse school community and are committed to providing the very best opportunities for every student and member of staff.

Situated on the edge of Hemel Hempstead, the school benefits from excellent transport links, with easy access to the M1 and M25 as well as the local train station.

We are continuing to build a strong culture of success, with high expectations for all our students. Our aim is that every young person leaves us as a successful, well-rounded and confident individual, ready to take their next steps and succeed in the modern world.

Working in our school can be challenging, but that is also what makes it so rewarding. Our challenges are significant, but they are exactly why we love working here.

What we can offer you

At The Astley Cooper School, we recognise that our staff are central to our success. We are committed to supporting colleagues to develop professionally and personally, and offer:

  • A competitive salary
  • Membership of the Local Government Pension Scheme
  • Access to an Employee Assistance Programme
  • Vivup - a Hertfordshire County Council cashback scheme
  • A comprehensive CPD programme for all colleagues
  • A supportive and committed school community
  • The opportunity to develop your administrative and professional skills
  • The opportunity to make a genuine difference to the attendance, education and future of young people

Be part of something that matters

If you are organised, approachable and passionate about supporting young people, and want to play an important role in helping students attend school regularly and access their education, we would love to hear from you.

Join The Astley Cooper School and become part of a team that believes in the potential of every student and is committed to helping them achieve more than they thought possible.

Visits to the school are welcomed. If you would like to discuss this role further, please contact the Headteacher's PA, Mrs Louise Dorey, at [email removed].

Further details about the school can also be found on the school website at www.astleycooper.herts.sch.uk.

Applications are reviewed on a rolling basis. We encourage you to apply at your earliest opportunity as we may appoint and close the advert early. If you have not heard from the school by the closing date of this advert, please assume that you have not been successful on this occasion.

Reference: 407e0d7bdbdac5f1591e527c21c9fa91b869e724 · Posted 10 hours ago · Closes 23 Oct 2026 · Listed via The Astley Cooper School

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