AMD Co-ordinator - FTC

Saint Helens, United Kingdom St. Helens and Knowsley Teaching Hospitals NHS Trust After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

Maternity cover until May 2027

To co-ordinate the Age-related Macular Degeneration (AMD) service including management of new referrals and follow up appointments ensuring the capture of data for audit and Patient Related Outcome Measurements (PROM's)

Responsible for ensuring optimum use of clinic and injection lists, escalating when capacity is required.

Please note the job description and person specification are subject to change as per AfC review.

Main duties of the job

• Responsible for overseeing the AMD appointment system scheduling new and follow up assessment and treatment appointments, managing the case load and ensuring patients are informed of their appointment and other relevant information.
• Be the point of contact for patients, consultants, nursing staff and managerial staff in regard to the AMD service
• Identify capacity and demand issues and ensure clinical and managerial colleagues are aware and action.
• Request any changes as required for letters, clinic, theatres and consultants via Pas Admin
• Responsible for the co-ordination of the treatment rooms / theatre availability for injections
• Ensure the treatment plan on Medisight coincides with the information the AMD co-ordinator has received and highlight any conflicting information to the clinicians
• Establish and maintain effective communication with the hospital pharmacy over pharmaceutical supplies.
• Undertake project planning / audits to ensure AMD service needs and targets are met.
• To monitor, collect, collate, evaluate and report progress of AMD service.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities

Please see Job Description and Person Specification attached.

Advertising Date: 24th September 2026

Closing Date: 1st October 2026

Shortlisting Date: 2nd October 2026

Proposed Interview date: TBC

Please note this vacancy may close early if a high number of applications is reached.

Person specification

Values

Essential criteria

• We are kind
• We are open
• We are inclusive

Qualifications

Essential criteria

• Educated to GCSE level for English and Maths or equivalent experience
• NVQ in Business Administration or equivalent knowledge through formal training or experience
• Word processing skills

Knowledge

Essential criteria

• Excellent IT skills with knowledge and experience of Microsoft Office
• Previous experience of working within a clerical environment
• Able to deal with the public in person and via telephone

Desirable criteria

• Previous NHS experience
• Knowledge of medical terminology

Skills

Essential criteria

• Self-motivated and ability to work using own initiative with limited supervisions
• Able to use own initiative and respond to new challenges, knowing when to escalate.
• Ability to organise/manager/prioritise own work schedule
• Excellent communication and customer care skills
• Ability to accurately maintain computerised and manual documentation systems
• Ability to promote good working relationships amongst team and colleagues
• Ability to assist in the mentoring and training or new staff

Desirable criteria

• Excellent interpersonal and influencing skills
• Good understanding of Trust internal policies as appropriate

Other

Essential criteria

• Excellent team player
• Confident and sympathetic when dealing with patients/staff

Desirable criteria

• Demonstrate an awareness of the importance of prompt timekeeping and good attendance at the workplace

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marri