Support Worker

WHAT IS INVOLVED?

We are looking for a proactive and flexible administrator to join our busy team. If you are highly motivated, love variety in your work, and can confidently manage changing priorities both in a team and on your own initiative, we would like to hear from you!

You should be an enthusiastic team player who takes pride in providing excellent customer service. You will have good communication skills, be able to work under pressure to tight deadlines and with a high degree of accuracy, be well organised and flexible, have good IT skills and manage changing priorities.

Your duties would include:

• Providing admin assistance to the Building Control to ensure the effective delivery of statutory services, accurate data input, document and information maintenance
• Communicating with customers and other members of the public regarding processes and procedures
• Managing and monitoring the service’s CRM function,
• Responding to requests arising from local land searches
• Administering the processes in relation to fee income and various other administrative duties.

For an informal discussion about the role, please contact [email removed]


WHAT WILL I NEED?

You should be a confident communicator, proactive and organised, keen to learn and build strong internal and external relationships and motivated by helping others. You should have the ability to work unsupervised using your own initiative to meet tight deadlines.

You should also have a NVQ Level 3 or equivalent

Please refer to the attached Person Specification for the full criteria. 


INTERVIEWS

Interviews will be held week commencing 19 October 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.


OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website

Rewards and benefits are subject to individual terms and conditions.


EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.


HOW TO APPLY 

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on [phone removed], or via email  [email removed]

All correspondence relating to your application will be sent from [email removed]. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.


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Attachments

• RES BS Support Officer G4 - N7120.docx