Domiciliary Care Manager

Branch Care Manager - Domiciliary Care Tunbridge Wells Salary: £43,000 base + £7,200 bonus Total Package: £50.2k Hours: 8:30am - 5:30pm, Monday to Friday (office-based) Location: Tunbridge Wells About the Role We are seeking an experienced and commercially driven Branch Care Manager to lead a domiciliary care branch in Tunbridge Wells. This is an exciting opportunity to take ownership of a high-demand, stable service with strong existing care packages already in place. This is a pivotal leadership role requiring a balance of operational excellence, commercial awareness, and a strong commitment to regulatory compliance and quality outcomes. Key Responsibilities • Provide strong, visible leadership • Oversee daily operations of the branch, ensuring efficient and compliant service delivery • Drive sustainable growth of private and local authority care packages • Maintain full compliance with CQC standards and ensure high-quality care delivery • Manage staffing, rotas, recruitment, onboarding, and retention strategies • Take responsibility for branch performance, KPIs, and financial targets • Balance quality care delivery with commercial performance and profitability • Participate in an on-call rota to support operational requirements • Build and maintain strong relationships with clients, families, professionals, and commissioners • Ensure robust care planning, risk assessments, and safeguarding procedures are in place • Lead by example in promoting a positive, accountable, and high-performance culture Essential Requirements • Proven experience in domiciliary care management • Strong leadership and team management experience • Solid understanding of CQC regulations and compliance frameworks • Commercially minded with experience growing a care branch or service • Ability to balance quality care with operational and financial performance • Resilient, proactive, and able to perform in a fast-paced environment • Full UK driving licence • Flexibility to meet the needs and outcomes of the business Desirable Experience • Experience managing private care packages • Track record of successfully growing a domiciliary care branch • Experience working in a high-volume or fast-growth care environment What We Offer • Competitive salary package totalling £50.2k • Established branch with strong existing demand • Opportunity to shape and lead a team • Long-term career progression opportunities within a growing organisation • Supportive senior leadership structure Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.