Customer Service Administrator
Pertemps · Oldbury, West Midlands
Customer Service Administrator at Pertemps, based in Oldbury, West Midlands, paying £30,000 per annum. This is a permanent role.
- Salary
- £30,000 per annum
- Location
- Oldbury, West Midlands
- Contract
- Permanent
- Posted
- 5 hours ago
- Closes
- 23 Oct 2026
- Sector
- Customer Advisor
30% below the typical rate for customer advisor
Reference 042118194
About the role
Our well-established Manufacturing client based in Dudley are recruiting for a Customer Service Administrator. This is a fantastic opportunity to join the team due to growth in the business.
Duties: -
Duties: -
- Process customer orders / schedules and coordinate from start to finish
- Act as a central point of contact, responsible for key customers, internal operations and suppliers to meet customer demand requirements efficiently, handling everything from procurement to final delivery and invoicing.
- Work with customers to accurately forecast on-going demand.
- Create schedules and forecasts for supporting raw materials onto suppliers to meet operational requirements and customer demand.
- Monitor and optimise stock levels, including safety stock. Maintain a balance to avoid shortages and excess stock hold.
- Proven experience of working in a similar role.
- Exceptional communication skills – verbal and written
- Strong planning skills – ability to take customer demand and productionise
- Customer driven - strong customer-focused mindset. Dedicated to delivering high levels of service.
- Good IT skills - Excel (intermediate) and working knowledge of Sage Line 50
Reference: 042118194 · Posted 5 hours ago · Closes 23 Oct 2026 · Listed via Pertemps
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